Group Chief Executive 

Edouard Ettedgui is Group Chief Executive of the company and is based at the Group’s Hong Kong office. He joined Mandarin Oriental in this capacity in 1998.

The hotel group was, at the time, well recognized for providing award-winning service in its Asian heartland and was beginning to embark upon a global growth strategy. Under his leadership, the Group’s portfolio has increased from 11 to 45 hotels worldwide currently, and is on track to being widely recognized as the best luxury hotel group in the world, operating over 10,000 rooms in key city and resort destinations.

The Group is represented in some of the world’s most desirable and strategic locations and continues to gain momentum. The focus on geographic diversity has complemented the Group’s traditional Asian base, and includes dynamic developments in key business and resort destinations in Asia, Europe, the Middle East and North Africa and the Americas.

Chief Financial Officer

Stuart Dickie is Chief Financial Officer, responsible for establishing major corporate financial strategies, objectives and policies for the Group. He joined Mandarin Oriental as Director of Corporate Finance in 2000, and was promoted to Chief Financial Officer in 2010. He is based at the Group’s Hong Kong office. 

In his previous role as Director of Corporate Finance, Mr Dickie was responsible for meeting the overall funding requirements of the Group together with other tax and treasury matters. He also played a key role in the successful disposal of a number of the Group’s assets. 

Prior to joining Mandarin Oriental, Mr Dickie spent six years with PricewaterhouseCoopers in Hong Kong as a Senior Manager. He is a Chartered Accountant, a member of the Association of Corporate Treasurers and has a B.A. (Hons) in Business Studies from Sheffield Hallam University.

Development Director and President, The Americas 

Terry L Stinson is Development Director and President, The Americas. He is responsible for overseeing the Group’s global Development and Technical Services departments and works closely with the Group’s external partners on the continued development and execution of new Mandarin Oriental projects around the world. Mr Stinson joined Mandarin Oriental in 1997 as Group Development Director, and was promoted to his current role in 2008. He is based at the Group’s Atlanta office, and is the Group’s most senior representative in The Americas. 

Mr Stinson has a wealth of experience in the hotel industry, including ten years with The Ritz-Carlton Hotel Company where, as Executive Vice President, he spent four years overseeing all of their development activities. Prior to this he was General Counsel of the company, responsible for all legal affairs, including the negotiation of new joint ventures and management agreements. 

Mr Stinson holds an Engineering degree from Vanderbilt University and a J.D. from the University of Tennessee.

Chief Marketing Officer 

Michael Hobson is Chief Marketing Officer responsible for overseeing the Group’s sales and marketing strategies on a global basis. He joined Mandarin Oriental in this capacity in 1994 and is based at the Group’s Hong Kong office. 

Mr Hobson has more than 30 years’ experience in the hospitality industry. He began his career with Grand Metropolitan in 1978, concentrating on sales and development and was stationed in the United Kingdom, Latin America, USA, Singapore and Hong Kong. 

Prior to joining Mandarin Oriental he was Vice President of Sales and Marketing Worldwide for Omni Hotels Asia-Pacific. He also worked with Shangri-La Hotels and Resorts as Group Director of Sales and Marketing. 

Mr Hobson holds an MBA from the University of Leicester having previously studied Hotel and Catering Operations at Brighton Technical College in the United Kingdom.

Executive Vice President, Operations Director – The Americas 

Richard Baker is Executive Vice President, Operations Director – The Americas, responsible for the operations of the Group’s current and future portfolio of hotels in this region. Mr Baker is also responsible for the Group’s global Residences at Mandarin Oriental projects. He joined Mandarin Oriental in 2006 as General Manager, Corporate in the Americas, and was promoted to his current role in 2011. He is based at the Group’s San Francisco office. 

Mr Baker has over 20 years’ experience in luxury hotel management, holding senior management positions with Rosewood Hotels and Resorts and Four Seasons.

Operations Director, Asia 

Andrew Hirst is Operations Director, responsible for the Group’s current and future portfolio in Asia, and for driving the Group’s award-winning customer service initiatives as well as other global operational functions such as Spa and Rooms. He joined Mandarin Oriental in 1988 and held senior management positions in many Mandarin Oriental hotels throughout the Asia Pacific region. He was promoted to his current role in 2006, and is based at the Group’s Hong Kong office. Mr Hirst has over 26 years’ experience in hotel management of international luxury brand properties, and is well-known within the lodging industry through his roles in associations and societies. Mr Hirst was educated in London and is a Licentiate member of the Hotel Catering Institute Management Association.

EXECUTIVE VICE PRESIDENT, OPERATIONS DIRECTOR, EMEA AND INDIA

Christoph Mares is Executive Vice President, Operations Director, Europe, Middle East, Africa and India, responsible for the Group’s current and future portfolio across the region. He is also responsible for overseeing Mandarin Oriental’s global food and beverage operations. He re-joined Mandarin Oriental in his current position in 2009, and is based at the Group’s London office.

Mr Mares has over 20 years’ experience in luxury hotel management around the world. He first joined Mandarin Oriental in 2000, and held senior management positions within the Group’s portfolio of hotels in London, Paris and Munich. Prior to his current role, in 2008, Mr Mares was appointed Chief Operating Officer for Emaar Hospitality Group LLC, based in Dubai.