Mandarin Oriental’s Integrated Learning Framework is a range of programmes that meet the current and future development needs of our global workforce at different levels.

Food and Beverage Management Training Programme

Mandarin Oriental’s Food and Beverage Management Training programme is designed to attract the very best of young hospitality professionals by offering the opportunity to be a part of one of the world’s most luxurious hotel groups. Please find further information in our eBrochure.

You can apply directly to one of the worldwide participating hotels as listed below:
Mandarin Oriental, London | Mandarin Oriental, Prague | Mandarin Orienta,l Munich | Mandarin Oriental, Geneva | Mandarin Orienta, Barcelona | Mandarin Oriental, Las Vegas | Mandarin Oriental, Miami | Mandarin Oriental, Singapore | Mandarin Oriental, Hong Kong

Management Development Programme

For middle/frontline managers. This programme helps to address many of the skills required of managers and supervisors of others e.g. giving feedback, delegating, preparing reports and budgets, etc.

MBA programme

For senior staff. The MBA is offered in three stages - Graduate Certificate, Graduate Diploma and MBA. Participants have to go through a range of subjects in addition to a research project that relates to specific areas of Mandarin Oriental.

Our Legendary Quality Experiences have been established to guide us in achieving our mission to delight and satisfy our guests. Designed to take into account the cultural diversity of the locations in which we operate, they define the core experiences in guest/colleague interactions and represent the style and attention to detail that we bring to our hospitality and service.

The Experiences are divided into two parts – those that apply to specific departments, and those that apply to every colleague in every transaction, which we call ‘Mandarin Oriental Pillars’.

We regularly review the LQE’s to ensure they are relevant in order to get better and keep us the best.

Profile
Our online system which assists our colleagues to manage their career and our managers to support the performance and development of our colleagues. As our company grows at an incredible speed, we aim to offer our colleagues exciting, international careers, where desired.