Advanced Bookings
We highly recommend booking your treatment in advance to ensure that your preferred time and service is available.
Your Spa Visit
We highly recommend booking your treatment in advance to ensure that your preferred time and service is available.
Cancellations or no shows within 12 hours will incur a 100% charge. A credit card number is required at the time of booking.
An ideal gift for spa enthusiasts, gift certificates are available at The Mandarin Spa.
Our Spa environment is one of tranquillity and relaxation. Please respect all spa guests’ right to privacy and serenity.
We recommend that you check-in at the Spa Reception at least 45 minutes prior to your first scheduled appointment. This allows us to have a brief discussion with you about your treatment expectations and also gives you ample time to visit the spa’s oasis of heat and water. Please understand that late arrivals will not receive an extension of scheduled treatments.
The minimum age requirement for access to the Spa and Fitness Centre is 16.
Please advise us of any health conditions, allergies or injuries that could affect your service when making your spa reservation.
We have specially designed treatments for expectant mothers. Please allow the Spa Concierge to guide you in selecting which treatments are most suitable during this special time.
In keeping with our commitment to cleanliness, safety and hygiene, our equipment is sterilised and sanitised after every service and treatment.
+852 2825 4888
Monday to Friday
Spa: 10am to 11pm
Saturday and Sunday
Spa: 9am to 11pm
Fitness Centre: 6am to 10pm (24 hours for hotel guests)
For more details on our spa treatments please download the spa brochure.
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