Advanced Bookings
We highly recommend booking your treatment in advance to ensure that your preferred time and service is available.
Your Spa Visit
Cancellation Policy
Cancellations or no shows within 12 hours will incur a 100% charge. A credit card number is required at the time of booking.
Gift Certificates
An ideal gift for spa enthusiasts, gift certificates are available at The Mandarin Spa.
Spa Etiquette
Our Spa environment is one of tranquillity and relaxation. Please respect all spa guests’ right to privacy and serenity.
Spa Arrival
We recommend that you check-in at the Spa Reception at least 45 minutes prior to your first scheduled appointment. This allows us to have a brief discussion with you about your treatment expectations and also gives you ample time to visit the spa’s oasis of heat and water. Please understand that late arrivals will not receive an extension of scheduled treatments.
Age Requirement
The minimum age requirement for access to the Spa and Fitness Centre is 16.
Health Conditions
Please advise us of any health conditions, allergies or injuries that could affect your service when making your spa reservation.
Pregnancy
We have specially designed treatments for expectant mothers. Please allow the Spa Concierge to guide you in selecting which treatments are most suitable during this special time.
Cleanliness
In keeping with our commitment to cleanliness, safety and hygiene, our equipment is sterilised and sanitised after every service and treatment.
Spa Information
How to Book
Telephone:
+852 2825 4888
Email:
Operating Hours
Monday to Friday
Spa: 10am to 11pm
Saturday and Sunday
Spa: 9am to 11pm
Fitness Centre: 6am to 10pm (24 hours for hotel guests)
Spa Brochure
For more details on our spa treatments please download the spa brochure.
Spa Promotion
see what's New at Spa