To avoid finding your phone charger doesn’t plug in or missing the bank we have detailed the practical necessities to assist you when you visit Hong Kong. But there’s rarely a problem our concierge can’t solve, so should your phone charger not work, please don’t hesitate to ask.
Time Zone
Hong Kong is UTC/GMT + 8 hours
Language
Chinese and English are the official languages. Cantonese is the most widely spoken Chinese dialect, though Mandarin, Shanghainese and other Chinese dialects are also spoken. Many people, especially in shops, hotels, and service industries, speak English. Within the hotel our team has most major languages covered including, English, Cantonese, Mandarin, German, French, Dutch, Japanese and, Thai.
Currency
The local currency is the Hong Kong Dollar (HKD) which is pegged to the US Dollar at HKD 7.8. The Hong Kong Dollar comes in the following denominations: 10, 20, 50, 100, 500, 1000.
Electrical Standard
The local voltage is 220 volts AC. You will need an adaptor for your 100-volt appliances and electrical equipment. The majority of electrical outlets in Hong Kong take a three-pronged plug. Adaptors are readily available in local shops.
Shopping Hours
Normal shopping hours are as follows.
Monday to Friday: 10.00am - 8.00pm
Saturday: 10.00am - 8.00pm
Sunday: 10.00am - 8.00pm
Banking Hours
Major banks are open from 9am to 4.30pm Monday to Friday and 9am to 12.30pm on Saturday.
Visas
Nationals of most countries are not required to obtain visas for stays generally up to 180 days, so long as you hold a passport valid for 6 months after your planned departure.
If you are planning a trip to the China mainland you will require a visa. This usually takes 3 days and a passport photo; however please enquire with your travel agent or our concierge if you require an emergency service.
Local Facilities
The hotel is situated literally at the centre of town, banks and shops are a step away however below we have detailed other key areas you may require.
Shopping
The shops of central are right outside the door. Other large shopping districts are Causeway Bay, about ten minute taxi ride away or Tsim Tsa Tsui on Kowloon side which is across the harbour, or ten minutes by MTR. See where to shop section for more details.
Business
The hotel is situated in the main city centre with access to key business buildings through covered walkways. Another conglomeration of business addresses is at Admiralty which is five minutes taxi from the hotel.
Hospital
There are three hospitals within 30 minutes taxi ride of the hotel. The queen Mary is the closest, about 15 to 20 minutes and the Ruttonjee and Hong Kong Sanatorium and Hospital are 20 to 30 minutes away.
Banking
There are several ATM machines within a few steps from the hotel. HSBC at 1 Queen’s Road Citibank at 20 Pedder Street Standard Chartered Bank at 16-18 Queen’s Road
Tips on Tipping
Most restaurants add a 10% service charge and if you feel disposed it is appropriate to add a further 5% or 10%. In taxis it is assumed that the fare is rounded up to the nearest dollar, a dollar or two on top is appreciated.
