Getting the most out of your visit to Las Vegas is not a matter of luck – it’s a matter of being prepared. Before you pack, take a look below at our list of useful information and then relax – because even if you do forget something – whether it’s a phone, a charger, a map or an adapter – we can help.

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Time Zone

Pacific Standard Time GMT - 8

Language

English is the official language of the United States, however a variety of languages are spoken by many of our staff, who are always willing to assist.

Currency

US Dollar. Exchange is available at the hotel, in nearby banks and at the casinos.

Electrical Standard

Local voltage is 110 to 120v

Shopping Hours

10am to 11pm daily, although many shops remain open 24 hours in Las Vegas.

Banking Hours

Most banks are open Monday through Friday from 9 am to 5 pm. Some banks are open on Saturdays; please check with our concierge for major bank locations and hours. 

Local Facilities

Mandarin Oriental, Las Vegas is conveniently located at the heart of The Strip at CityCenter, where shopping, banking, and entertainment are easily accessible

Visa requirements

There are 27 countries currently participating in the US Visa Waiver program, please check with your travel agent or the US State Department for details.

Medical

The University Medical Center Hospital is nearby at 1800 W Charleston Blvd.

Tips on Tipping

In Las Vegas, tipping is necessary and expected. Waiting staff in particular should always be tipped, usually 18% to 21% of the total bill, depending on level of service. For taxi drivers, 15% to 20% is normal, otherwise round up to the next dollar amount. Dealers should be tipped your average bet once or twice an hour; a dollar or two is appropriate for cocktail waitresses, bellhops, doormen and other service providers.

Public Holidays

Public HolidaysDate
New Year’s DayJanuary 1, 2009
Martin Luther King Jr's BirthdayJanuary 19, 2009
President’s DayFebruary 16, 2009
Memorial DayMay 25, 2009
Independence DayJuly 4, 2009
Labor DaySeptember 7, 2009
Columbus DayOctober 12, 2009
Veteran's DayNovember 11, 2009
Thanksgiving DayNovember 26, 2009
Christmas DayDecember 25, 2009