Time Zone

GMT + 8 hours

Language

The official languages of Macau are Cantonese and Portuguese. Mandarin and English are used by many people, particularly in shops, restaurants and hotels.

Local Currency

The Macau Pataca is the main currency used, with the Hong Kong dollar and the Chinese yuan renminbi also widely accepted in the city. You can exchange currency at either a bank or private currency exchange.

Electrical Standard

Local voltage is 220 volts AC. Electrical plug adaptors for the UK can be supplied.

Shopping

Our hotel is connected directly to high class One Central Shopping Mall, home to the top luxury brands in the world.

Shopping Hours

Monday to Friday: 11am to 9pm
Saturday and Sunday: 10am to 10pm

Banking Hours

Monday to Friday: 9am to 5:30pm

Nearby Facilities

The hotel is situated literally at the centre of town, restaurants, shops and casinos are a step away.

Travel Visa Requirements

Nationals of most countries are not required to obtain visas for stays generally up to 30-90 days, so long as you hold a passport valid for six months after your planned departure.

If you are planning a trip to the China mainland, you will require a visa. Visas may be obtained at any of the China Travel Service (CTS) offices counters in Macau. Our concierge will be delighted to assist. For more details, please visit Macau Tourism.

Medical Services

The closest facilities are available at Kiang Wu Hospital, which is about 3km away and can be reached by taxi within 20 minutes from the hotel. The other facilities are at Hospital Conde Sao Januario, which is 2km away from the hotel, a journey which takes about 10 minutes by taxi.

Tips on Tipping

While tipping is not customary among the Chinese, Macau is an international destination therefore porters and waiters have become accustomed to small tips on top of the 10% service fee that’s automatically charged. Bellboys, porters and toilet attendants will also expect a small tip, around MOP 10 - 20.