We want your meeting or conference to go as smoothly as possible. The technology on offer is second to none, and our rooms can be arranged in a number of different layouts to suit your specifications. We also offer ample options for incentive groups including a vast variety of activities. And above all, our knowledgeable, discreet and dedicated staff are always on hand to make your life easier, and your guests' time at the hotel more pleasurable.
Incentive Groups
Technology
Meeting Services
Business Center
Delegate Transfer
Miami is an idyllic meeting destination as it naturally blends both business and leisure.
From its spectacular weather all year-round to its tropical atmosphere with tantalizing cuisine and sultry music, Miami is a destination that offers a bit of everything for even the most experience traveler. To find out more about our cosmopolitan city, visit our Destination page.
Whether you are visiting Miami from a domestic or international destination, we have provided important local information. for a smooth trip. Here you will find information on Miami’s local events, public holidays, languages, currency, electrical standard, shopping hours, banking hours, local facilities, medical centers and gratuity customs.
Getting Around Town
Whether renting a car or organizing transportation for your group including limousines, shuttle busses and taxis, Mandarin Oriental, Miami can assist with all your transportation needs. For luxury travel, private yachts may be hired from the marina located directly across from the hotel to truly take advantage of Miami’s plentiful tributaries and waterways.
Attractions
From outdoor activities, both in and out of the water, to culturally diverse attractions and spectacular nightlife, Miami offers an array of fabulous leisure activities for every group. Below are some of our suggestions, and please visit our Things to See and Do section for even more recommendations.
Should you wish to organize an itinerary, our Destination Manager can assist in organizing everything from an afternoon excursion to full day itineraries. Please take a look at our sample itineraries. Of course, we are delighted to personalize any activity for your group.
- Destination Manager – Rachel Pearson
- Telephone: +1 (305) 913 3842
- Email: momia-dmc@mohg.com
- www.corporateouting.com
Everglade Safari Trips
Groups may experience South Florida's delicate ecological system with an exhilarating airboat ride through nature's wildlife! See alligators, crocodiles and other exotic wildlife in their natural habitat. A professional tour guide will narrate the thrilling airboat ride as you glide through this jungle of wilderness: the legendary Everglades National Park. At Alligator Island, more than 100 alligators are on their own “Island Resort” basking in the sun or swimming. Your group can then stroll around the winding Jungle Trail where exotic birds, reptiles and flora are all around, and continue onto the elevated Observation Platform where you will experience breathtaking views overlooking the Park and the Everglades. In addition, visit a replica Cheekee Village and other Exhibits along the way. Duration: Travel time is approximately 45 minutes each way, and the airboat ride and tour are approximately 1 hour 30 minutes.
Golf
Golf is extremely popular and naturally there are options to play in South Florida, however Mandarin Oriental, Miami can offer single and group golf offerings at three of the top public courses in Miami: Crandon Golf Course on Key Biscayne, Miami Beach Golf Club and Doral Golf Resort. From arranging instructional golf clinics with master golf professionals to organizing a tournament for your group, our Destination Manager can assist in planning the ultimate golf excursion.
Tennis
Brickell Tennis Club is only minutes away from the hotel, and with our preferred partnership, guests have the opportunity to play at one of the top tennis clubs in the country. Corporate packages can be arranged including a two-hour round robin tournament or a one hour drill lesson taught by a world-class tennis professional, both of which offer prizes, towels, balls and refreshments. For single players, our concierge will be happy to book a court, clinic or private lesson.
Swimming with the Dolphins
The Miami Seaquarium Marine Mammal Training Staff has an exciting two hour program that offers an insightful glance at dolphin behavior up close. Participants will uncover interesting facts about these extraordinary animals, and then the 12 participants will be split into groups, slip into their wetsuits and accompany the trainers to Flipper Lagoon for one-on-one interaction with the dolphins. Interaction will include: feeding, touching, training sessions and "rides" with the dolphins across the lagoon.
Sailing
The attraction of the open sea has made many land lovers seasoned sailors. We offer first time sailors, as well as experienced yachtsman, a day to remember. Sit back and relax as one of our experienced captains shows the way. If winching up the main or setting the spinnaker is what your group enjoys, the crystal clear turquoise waters of Biscayne Bay are the perfect backdrop for this sailing experience. Comfort and luxury are the perfect complement to your group’s enjoyment. Sailing yachts range in length from 40' upwards, and of course, all safety and navigational equipment is provided, as is a USCG (United States Costs Guard) licensed captain.
Deep Sea Fishing
The Crandon Park Marina, just ten miles from Mandarin Oriental, Miami and near spectacular fishing and artificial reefs, is part of internationally recognized Crandon Park. Your group may experience professionally chartered Fish Outings, guaranteed to produce gigantic fish "stories." The boats can accommodate a maximum of 6 passengers each for a half-day of fishing from 8am – noon or 1pm – 5pm. The crew will have the finest fishing gear available, so all you need to worry about is catching the trophy fish. Your group can relax and sip a cool drink in the cockpit of a sport fishing yacht until their trophy fish is ripping line off the reel! Cost is $1089 per boat for a half day charter, including captain, first mate, gratuities and service fees. We can also assist you in arranging transportation for your group with departures from the hotel lobby.
Large Catamaran Trip
Enjoy some time relaxing on the water on a fabulous catamaran with one of these two options. Enjoy a scenic three-hour tour: This trip includes a tour of Miami and Biscayne Bay. The sailing is wonderful and the scenery is breathtaking. If your group chooses, you can stop and kayak, or lay around in a water hammock. The Half-Day Sailing Adventure (4 hours) includes all the features of the three-hour tour with an extended cruise of Key Biscayne and a trip out to the open ocean with a great view of Miami. Snorkeling equipment can be included with the half-day trip for an additional charge.
Waverunner Tour
Participants will depart from a nearby marina and enjoy a two hour ride into beautiful Biscayne Bay. On the tour, guests will pass by homes of the rich and famous on Star Island, Hibiscus Island and Fisher Island and see abundant wildlife. A stop at Monument Island for a swim is a major highlight. These excursions can be personalized for each group, and we are happy to adjust the schedule to accommodate the group’s request. The possibilities are fun and endless!
Miami Mansion & Marina Tour
Enjoy a beautiful day out on Biscayne Bay aboard one of many vessels to accommodate your group size. The tour will pass by Fisher Island, one of the most exclusive residential enclaves in the United States, whose past and present residents have included Oprah Winfrey, Tom Cruise, Sophia Loren and Ivana Trump. Groups will also see the beautiful homes of the “rich and famous” on Star Island where Gloria Estefan and Julio Iglesias are residents. Hibiscus & Palm Island will also be viewed, which were once home to Al Capone, Hugh Hefner and Don Johnson. During the 1980’s, most of the filming for the television series Miami Vice was completed around these areas. Pricing is subject to the number of guests, length of tour and food and beverage options, as well as dockage. It is based on a two-hour minimum and subject to availability. Transportation can be added for an additional fee.
Eco Adventure Tours at Crandon Park, Key Biscayne
The trip duration for all Eco Adventure Tours is 3.5 hours including a half-hour introduction. Length of the trip and times are subject to change depending on the season and availability. Minimum and maximum number of people will also vary depending on the season and timeframe.
Canoe Trips:
Explore the forgotten side of Key Biscayne: an extensive mangrove forest that is home to the endangered manatee, a collection of wading birds and colorful marine life that inhabits the island. A blend of history and natural beauty awaits you on this exciting adventure. This trip is rated easy to moderate and involves approximately three miles of easy paddling with an expert guide.
Kayak & Snorkel Trips:
Kayak along the Key Biscayne shoreline exploring the abundant marine life that inhabits the sea grass beds and mangrove forests of this unique subtropical ecosystem. Then don your snorkeling gear for an up close and personal underwater experience in these biologically rich waters. On this naturalist-guided trip you will travel around the sand flats in the Bear Cut Marine Preserve. This is an excellent trip for beginners or people of all skill levels.
Bike & Beach Tours:
The history of Key Biscayne is filled with classic stories of South Florida. Our 12-mile bike tour will visit these and other sites of historic interest as well as several areas that showcase the island’s unique natural beauty. Spend three hours with one of the experienced tour guides, biking through Crandon Park Beach and Bear Cut Marine Preserve. The trip is rated moderate and is perfect for ages 12 and up.
Art Deco Tour
Guests will be greeted in the hotel lobby for this informative and exciting tour then guided through the Art Deco District, which encompasses part of South Beach. Local historians and architects will provide a look into Art Deco, Mediterranean Revival and the Miami Beach Architectural District. Reminiscent of Spain, Italy, France, and Morocco, these buildings feature decorative columns, arched windows, clay barrel tile roofs as well as modern interpretation, including architecture emulating planes, trains and automobiles using materials such as aluminum, chrome, neon lighting and glass block. Guests will have a detailed view of the intriguing time when the architectural style was that of streamlined structures with geometric shapes. Duration: Travel time is approximately 30 minutes each way, and the tour lasts 90 minutes. Additional time can be added to allow guests to explore the area at their leisure.
Cuban Heritage Tour
Miami has transformed into the Capital of the Americas, a fast-paced, internationally-connected, commercial and entertainment hub with a racy Latin image. From the food and the accents on the street, to the fashion scene and artist’s studio, Miami now pulses with an original blended culture. Come with us on a journey through the story of Miami’s Cuban community. We will visit Miami’s own version of the Statue of Liberty, a well loved marketplace, great Cuban food spots, moving monuments, lively street scenes and a place of spiritual reflection and longing. Take in the smells, sights, sounds and colors of a street that launched the dramatic transformation of Miami over four decades ago and prepare for a day of discovery and fun. Duration: Travel time is approximately 30-40 minutes each way, and the tour itself is approximately 3.5 hours.
Shopping
From the luxurious Bal Harbour Shops and Village of Merrick Park, to the trendiest of stores on Lincoln Road in South Beach, Bayside Marketplace and Cocowalk in Coconut Grove, there is a myriad of shopping options for groups to visit and enjoy.
Night Life
Greater Miami boasts some of the hottest nightspots in the world. Legendary South Beach offers some of the world’s top nightclubs as well as bars and restaurants. You can also find plenty of party action and live music in the up and coming Design District, and Downtown Miami is continually emerging with new hot spots, while Coconut Grove is a favorite late-night stop for fun-seekers.
We’re dedicated to turning your plans into reality. And to ensure that everything runs according to plan, we always have technicians on site. Scroll down to view the facilities for every room.
Technology
Telephone Lines
Internet Access
Projection Screens
Meeting Accessories
| Communications
Audio
Video Equipment
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We like to think we’ve thought of everything to make sure your delegates have a rewarding and enjoyable experience. But if there’s anything else we can do to make their stay even better, please ask.
Guest Services
During their stay, your guests are welcome to make use of the following services:
Secretarial
We provide dedicated administrative services at USD 35 per hour, or non-dedicated services via the Business Center.
Internet Access
High Speed Internet access is available in all meeting rooms, with advance notice.
Newspapers
We distribute the Miami Herald to guestrooms daily, and can arrange bulk delivery of other newspapers for groups at an additional cost.
Meeting Room Set-up
Pads, pencils, and water are standard for meeting room set-ups.
Credit Cards
We accept all major credit cards – American Express, Visa, Mastercard, Diners Club, Carte Blanche, and Discover.
Foreign Currency
You may exchange foreign currency for up to USD 200 per day.
Concierge
Our concierge staff are is happy to help with transportation, dining, fishing charters and many other services to make your stay more enjoyable and memorable.
Foreign Languages
Our international language bank covers the world to help you with interpreting needs. We can also arrange simultaneous translation for meetings (quoted upon request).
Check Cashing/Cash Advances
You may cash checks worth up to USD 200 per day, with identification. You may also advance cash on your room account, again up to USD 200 per day, with a surcharge of 5%.
You can depend on us to meet all your business needs during your stay at Mandarin Oriental, Miami. Our Business Center has the resources, facilities and meeting rooms of a fully functional state-of-the art office, and is staffed by dedicated professionals who understand the urgencies of business.
Business Center
Facilities include:
- Secretarial services
- Executive computer workstations
- High Speed Internet access
- Laser printer and color copies
- Word processing
- Facsimile and overnight express services.
Guests may also rent business equipment if required.
Business Services
- Copies black and white (1-99)
- Copies black and white (100-499)
- Copies black and white (500 & up)
- Color copies (1-99)
- Color copies (100-499)
- Color copies (500 & up)
- Domestic local fax sheet
- Long-distance fax sheet
- International fax sheet
- Computer printer use
- 0.25 each
- 0.22 each
- 0.20 each
- 2 each
- 1.75 each
- 1.75 each
- 5 (First 2 pages)
- 7 (First 2 pages)
- 11 (First page)
- 0.30 each
Shipping Services (Non-Taxable)
- Express Mail Charge is based on weight and destination (USD 5 Service charge in addition to express charge)
- Package Mail Charge is based on weight and destination (USD 10 Service charge in addition to package charge)
Equipment Rental
- Fax machine (allowance 250, overage USD 0.05)
- Copy machine
- Cellular telephone
- Pager
- Copy machines
- 335
- Upon Request
- Upon Request
- Upon Request
- Upon Request
Workstation Rental
- Workstation with monitor and keyboard
- Word processing by our typist single spaced
- Word processing by our typist double spaced
- 35 Per Hour
- 17 Per Page
- 8.50 Per Page
Transparencies
- Transparencies
- 1.75 each
Shipping Supplies
- Bubble wrap
- Packing tape
- 2.70 foot
- 5.75
Shipping
Materials required for upcoming events may be sent up to five days in advance. All materials should be sent for the attention of your catering/conference contact, marked clearly with client name, event or conference name and date required. Up to 20 boxes may be sent for an event/conference. Advanced approval by the hotel is required when shipments exceed 500lbs. For larger shipments, a private drayage company or off-premises storage and transportation may be required at the client’s expense. The hotel reserves the right to refuse receipt of packages or shipments that do not conform to the noted guidelines.
Signage
Client-provided signs may be displayed in private function space only, and must be free-standing or placed on an easel. No signage may be posted in public areas including the lobby. The hotel will help place or hang all signage. A charge may apply for this, depending on the labor and equipment i nvolved.
Entertainment and Decor
The hotel has several preferred vendors to help with your entertainment and decorative needs. Placement or attachment of any items on walls, windows, ceilings or doors is not permitted, in order to prevent damage to function rooms. All outside vendors are required to obtain a pass and enter and exit through the hotel’s security area.
Audio-Visual
Our on-site audio-visual company offers a wide array of state of the art technical equipment. Rates and information are available upon request and are subject to a taxable 20% service charge and 6.5% tax.
Damage
The client is financially responsible for any loss or damage to hotel property, or injury to person caused by the client, the client’s guests, independent contractors or other agents under the client’s control, or the control of any independent contractor hired by the client, while on the premises. The hotel may require the client to confirm that it is protected by liability insurance.
Function Rooms
The hotel reserves the right to relocate an event to an alternate room should the estimated attendance increase or decrease by more than 10%.
Security
The hotel will assume no responsibility for the damage or loss of items shipped or brought on to the premises, or for items left unattended. With advance notice, the hotel can provide security officers at a charge of USD35 per hour per officer, with a four-hour minimum. For certain events, the hotel may require security officers to be provided at the client’s expense.
Valet Parking
Valet parking services are available and may be paid for by the event host or by guests on an individual basis. Current pricing per vehicle is USD 15 per day and USD 30 overnight (subject to change). There is no designated self-parking area on the hotel premises.
The comfort of both you and your guests is of the utmost importance to us; and not just during your stay. We also provide a delegate transfer service to bring them to the hotel. If exactly what you require isn’t set out below, please let us know and we’ll be delighted to arrange other transport, with prices on request.
Mandarin Oriental, Miami uses Carey Worldwide Chauffeured Services for individuals and groups.
Charges for various services offered are as follows:
| Vehicle Type | Holds | Hourly Charge - USD | Minimum Charge |
|---|---|---|---|
| Lincoln & Cadillac sedan | 60.00 | 2 hours | |
| Mercedes-Benz sedan | 84.00 | 3 hours | |
| Navigator | 84.00 | 3 hours | |
| Suburban or excursion | 84.00 | 3 hours | |
| Stretch limousine | (6-10 pax) | 80.00 | 3 hours |
| Executive Van | (14 pax) | 70.00 | 3 hours |
| Mini-bus | (24-29 pax) | 80.00 | 4 hours |
| Motor coach | (49 pax) | pricing upon request | 4 hours |
| Limousine bus | pricing upon request | 4 hours |