Gratuities
For your convenience, an 18% gratuity service charge will be added to your final bill for each service.
Your Spa Visit
Gift Certificates
In search of the perfect gift? Purchase Spa certificates in any denomination and let the bearer of your generous gift choose from our menu of irresistible treatments and full or half day programs.
Cancellation Policy
As a courtesy to other guests, please give us 24 hours notice if you must cancel, to avoid a 100% charge. Cancellations within 12 hours of service will incur a 100% charge. A credit card number is required to secure your booking.
Spa Etiquette
Our spa offers each guest the chance to relax in a tranquil setting. We appreciate you turning off your cellular phone and pager, as well as respecting the serenity of the environment.
Spa Arrival
We recommend that you check in at spa reception at least 45 minutes prior to your first scheduled appointment. This allows us to welcome y ou and introduce you to the spa facilities. It also gives you ample time to enjoy the spa's heat experiences. Please understand that late arrivals will not receive an extension of scheduled treatments.
Age Requirements
The minimum age requirement for access to the Spa and Fitness Center is 16.
Health Conditions
Please advise us of any health conditions, allergies or injuries which could affect your service when making your spa reservation.
Cleanliness
In keeping with our commitment to cleanliness, safety and hygiene, our equipment is sterilized and sanitized after every service and treatment.
Loss or Damage
We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables locked in your locker during your visit. For the protection of your clothing, we also ask that you wear the robe provided.
Spa Information
How to Book
Phone
call +1 (305) 913 8332
Operating Hours
Spa
Monday to Sunday
8:30am-9:30pm
We highly recommend booking your treatments in advance to ensure that your preferred time and service are available.preferred time and service are available.
Spa Brochure
For more details on our spa treatments please download thespa brochure.