COVID-19 Information

At Mandarin Oriental, the comfort, health and safety of our guests and colleagues is always our highest priority. As of March 26, in keeping with federal, state and local emergency declarations and health guidelines to contain the spread of COVID-19, Mandarin Oriental, New York has taken the difficult decision to temporarily close, with an expected reopening on June 1st 2020.

We will waive our fees for cancellation of any guaranteed booking or individual advance purchase during this period. We continue to monitor the situation and follow prevention advice during this unprecedented time, which we hope will be short lived. Until then, we would like to take this opportunity to thank you for your continued support, and we all look forward to welcoming you back to the warmth of Mandarin Oriental once the situation has improved.