Welcome
Welcome to the MO Fan Club
Our Fan Club program is extended to a hand-selected group of agencies in thanks for their support of the Mandarin Oriental brand. We appreciate your loyalty and your business
Mandarin Oriental

Fan Club

Be sure to add this page to your bookmarks and check back regularly for more information about the tools and resources we are developing to support you, our loyal and appreciated Fan Club members.
Welcome to Mandarin Oriental Fan Club
Book here with your Fan Club benefits!

 

Book
Program Benefits
  • USD 100 Food & Beverage or Spa Credit, per room per stay
  • Daily full breakfast for two persons
  • Complimentary High Speed Internet Access during stay
  • 10% commission on all Spa Services (net price excluding gratuity and taxes) booked as result of initial lead by agent
  • Personalized welcome amenity and note on behalf of agent from senior property management
  • One category room upgrade, subject to availability at time of check-in
  • Dedicated Ambassador team support at each property
  • Password protected website: https://www.mandarinoriental.com/en/fan-club
  • Priority waitlist clearance
  • Commissions processed within 21-days of guest departure
  • GDS access (Sabre: FAN, Galileo: MOFAN, Amadeus/Worldspan: 3MF)

 

*Mandarin Oriental, Kuala Lumpur & Mandarin Oriental, Jakarta offer alternative benefit in lieu of credit, please contact fanclub@mohg.com for details
**Terms & conditions may apply
The benefits and amenities listed above cannot be displayed on any consumer facing website, even if password protected. Refrain from using the word “exclusive” when describing Fan Club amenities to clients.

Fan Club Offers

Families by Mandarin Oriental, Munich

 

  • Enjoy the ultimate family stay with the second room at half price, children’s amenities and a host of special touches.
  • Start your day with a full breakfast, served in our restaurant.
  • Children under the age of 12 years enjoy complimentary meals from our children’s menus twice per day, per child.
  • Our Concierge team will be delighted to create a bespoke itinerary for you and your family
  • Offer inclusive of Fan Club benefits.

 

Book
Celebration MOment at Mandarin Oriental, Shenzhen

 

Validity: Year-round

 

Room Category: Club Skyline View Room, Skyline View Suite

 

  • Inclusive of Fan Club Benefits.
  • Complimentary soft drinks and beer from the in-room mini-bar.
  • In room set up subject to special occasions.
  • 60-minute Spa body treatment for two people.
  • The Mandarin Club access for two people.
  • Enjoy 15% off for Food and Beverage.
  • Late check out until 4pm.
  • Complimentary access to the Fitness Centre.
  • Complimentary parking.

 

Book

 

Terms
Reservations are required 2 days in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Advance booking is required for Spa treatment.
Dining or Spa service credit is not available for The Mandarin Cake Shop or spa retail products and cannot be changed or redeemed for cash.
Dining or Spa service credit can only use during the stay and cannot use with other discount or promotion.


driveway at mandarin oriental, shenzhen

Stay Longer at Mandarin Oriental, Shenzhen

 

Validity: Until 30 December 2024

 

Room Category: Deluxe View Room, Skyline View Room, Premier View Room, Club Skyline View Room

 

  • Enjoy 20% off our Best Available Rate for two consecutive nights stay.
  • Inclusive of Fan Club Benefits.

 

Book

 

Terms:
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.




afternoon tea

Symbiosis of Art at Mandarin Oriental, Shenzhen

 

Validity: 1 September to 30 November 2024

 

  • Inclusive of Fan Club Benefits.
  • One-night stay in Club Skyline View Room with a limited-edition commemorative room keycard.
  • The Mandarin Club access for two people.
  • Symbiosis of Art themed afternoon tea at LIAN Lounge for two people.
  • A Spa Voucher of CNY 500.
  • 15% off on Food and Beverage.
  • Late check out until 4pm.

 

Book

 

Terms:
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Afternoon tea at LIAN Lounge is only available from 2 to 5:30pm.
studio suite

Luxury Layover at Mandarin Oriental, Doha

 

Promotional Period: Until 30 September 2024

 

Inclusive of Fan Club amenities and daily USD 100 credit towards food, beverages, or spa services. Flexible check-in, and check-out times.

 

Book

 

Terms:
No charge for room bookings cancelled by 3pm local time the day prior to arrival.
A credit card is required at time of booking, no charges will be made until check out. Check-in is 3pm and check-out is 12pm.


kids having fun in the bubble tub

Families by M.O. at Mandarin Oriental, Shenzhen

 

Validity: Year-round

 

  • Inclusive of Fan Club Benefits.
  • Exclusive room setup with an oversized tent for younger fans.
  • Welcome amenities and kids’ amenities.
  • A limited-edition MO kite for younger fans.
  • Meland Club tickets for family members (up to 2 adults and 1 kid under 12 years old).
  • Takeaway drinks for families.
  • The Mandarin Club benefits apply to club and suite bookings.
  • A Spa Voucher of CNY 500.
  • Late check out until 4pm, subject to availability.

 

Book

 

Terms:
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Additional restrictions may apply.
The Meland Club tickets are valid until 31 October 2024.

mandarin club lounge at mandarin oriental, hong kong

Club Escape at Mandarin Oriental, Hong Kong

 

  • Discover a tempting array of all-day culinary delights with a host of exclusive privileges and bespoke services at The Mandarin Club.
  • Inclusive of Fan Club Benefits.
  • One exclusive signature cocktail/mocktail at The Mandarin Club for two guests.
  • 10% savings on retail products at The Mandarin Spa, The Mandarin Salon, and The Mandarin Barber.
  • Exclusive Club Benefits.

 

Book

 

Terms:
Local taxes apply.
Rates are subject to 10% service charge.
Rates are subject to change and may vary on certain days of the week.
Offer cannot be combined with any discounts, or any other promotional offers. Valid for new bookings only.



club deluxe room at mandarin oriental, guangzhou

Oriental Celebration at Mandarin Oriental, Guangzhou

 

Validity: until 30 December 2024. Minimum two-night stay.

 

  • Accommodation in Club Deluxe Room with daily Oriental Club access for two people (consecutive 2 nights stay).
  • Round trip transportation with exclusive tour guide to the designated local tourist attractions and stamp collecting activity.
  • Dinner set for two people at Ebony.

 

Book

 

Terms:
48 hours advanced reservation is required for the room package and local culture tour. Offer is subject to availability.
No shows or changes/cancellations will be subject to entire stay’s room rental after confirmation.
Fan Club and Fans of M.O. benefits are not applicable.
Rates are subject to 16.6% service charge and tax.

Contact information

How may we assist you?
  • View and download information for all Hotel Ambassadors.


     


    View Contact Information




  • Sarah Wang

    Assistant Director, Global Sales - Leisure

    Phone: +86 (10) 6505 2806 ext. 802

    Email: swang@mohg.com


     


    Peter Hession


    Sales Representative - Australia & New Zealand

    Phone: +61 437 801 002

    Email: peter@peterhessionassociates.com


     


    Kim Liew

    Regional Director of Sales, South East Asia

    Phone: +65 6885 3033

    Email: kimliew@mohg.com







  • Tom Puleio


    Director, Global Sales Partners, Travel Industry, The Americas

    Telephone: +1 (415) 728 5860

    Email: tpuleio@mohg.com


     


    Jennifer Freire

    Associate Sales Director, Travel Industry

    Telephone: + 1 (212) 830 9368

    Email: jfreire@mohg.com


     


    Marisa Vianna

    Brazil International Sales Representative

    Telephone: +55 (21) 2249 0588

    Email: marisa@xmart.com.br


     


    Marianne Stoopen

    Mexico International Sales Representative

    Telephone: +52 55 54 12 6584

    Email: marianne@salesinternacional.com





  • UK & France




    Joerg Schwarting



    Sales Manager, Leisure – UK & France



    Telephone: +44 (0)20 7908 7874



    Email: jschwarting@mohg.com




    Therese Jakeman



    Sales Manager, Group – UK



    Telephone: +44 (0) 20 7908 7862



    Email: tholmstrup@mohg.com




    Continental Europe




    Emma Huang



    Account Manager, Global Sales



    Telephone: +49 (0) 176 1909 8902



    Email: ehuang@mohg.com




    Timo Bohn



    Director, Global Sales



    Telephone: Telephone: +49 (0) 160 9148 6040



    Email: tbohn@mohg.com




    Russia & CIS




    Oksana Malook



    Global Sales Agent



    Telephone: + 7 985 774 97 19



    Email: omalook@mohg.com




    Eastern Europe




    Alina Akylbekova



    Business Development Coordinator



    Telephone: +49 69 610 631



    Email: aakylbekova@mohg.com




    Regional Leadership




    Dominik Trimborn



    Director – Global Sales Partners, Europe, UK & Russia



    Telephone: +49 69 610 631



    Email: dtrimborn@mohg.com