Sustainability

At Mandarin Oriental, Kuala Lumpur, we strive to create a better future for the next generation. We do this by protecting the environment, our people, and the communities we serve. Below you can learn more about our on-property sustainability initiatives.

Our Accreditations

Mandarin Oriental, Kuala Lumpur has officially been recognised by the Global Sustainable Tourism Council (GSTC) as a certified hotel, marking a significant milestone in its sustainability journey. As sustainability becomes increasingly important in luxury tourism, this certification serves as a testament to the hotel’s unwavering commitment to responsible practices.

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Mandarin Oriental, Kuala Lumpur has earned Malaysia’s first Responsible Hospitality VERIFIED™ badge, an industry-leading designation for hotels that follow best practices to protect the environment and support the well-being of employees, guests and the community. Responsible Hospitality is recognised by Forbes Travel Guide, the global authority on hospitality excellence, as the official sustainability verification for its community of Star-Rated hotels in more than 80 countries. We are deeply honoured to be acknowledged.

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Mandarin Oriental, Kuala Lumpur has been a recipient of the Association of South East Asian Nations (ASEAN) Green Hotel Award by the ASEAN Tourism Forum every year since 2014. The objective of this standard is to increase environmentally-friendly practices and energy conservation in the ASEAN accommodation industry, with a unified agreement across ASEAN Members States.

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Since 2010, Mandarin Oriental, Kuala Lumpur has been recognised by the Ministry of Tourism, Arts and Culture Malaysia for our best practices in sustainable hospitality.

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Our Collective Impact

Luxury today is about responsibility, honouring the cultures and communities we serve, while preserving the natural environments we operate in, and leaving a positive legacy for future generations.

More about our hotel’s sustainability journey

Responsibility for Our Planet

We've replaced single-use amenities with eco-friendly toiletries: Diptyque Paris for club rooms and suites, and PALATINO Hospitality for standard rooms. We've also introduced wooden key cards and glass water bottles at jogger stations. To promote sustainability, we offer a limousine fleet of luxury electric and hybrid cars.

Yoga private lesson at Mandarin Oriental Hyde Park, London.

Responsibility for Our Guests

At Mandarin Oriental, Kuala Lumpur, we promote holistic wellbeing through not only our spa services but also by offering our guests complimentary fitness and wellness activities such as evening walks, tennis clinics, yoga and pilates, and tabata, among various other activities.

Responsibility for Our Community

We support initiatives like food deliveries to the homeless and visits to welfare homes through collaborations with Kechara Soup Kitchen and Reach Out Malaysia. Strengthening our sustainability efforts, the hotel participated in an ideation workshop hosted by Impact Hub KL and WWF Malaysia on 23 September 2024 to develop a Best Practices Guidebook for Food Waste Management and Responsible Food Sourcing. Bringing together industry and academic experts, the guidebook will enhance sustainable food operations and serve as a valuable educational resource.