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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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Rooms: No charge if cancelled more than 24 hours in advance.
State Rooms & Suites: 1 night deposit required. Cancel 3 days prior for State Rooms and Suites & 7 days prior for Siam Suite upwards to avoid a two-night cancellation fee.
Credit card is required at time of booking.

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A credit card is required at time of booking; no charges will be made until check-out.
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No charge for bookings cancelled by 6pm 3 days prior to arrival. For late cancellation or no show, full stay room charge plus tax will be applied as penalty.
Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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Rates & taxes are quoted in EUR but charged in Turkish Lira.
A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
30 days prior to arrival date remaining 50% of the reservation value will be charged as non-refundable.", "bookingTerms": [ "Sim, aceito os termos de privacidade de dados do MOHG." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "Date(s) not available. Please call Reservations [[phone]]", "datesNotAvailablePhone": "+902523112888", "id": "61547", "propertyRegion": "Europa", "currency": { "fullName": "Euro", "symbol": "€", "isoCode": "EUR", "enable": true }, "jumpMonth": "03-2025", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": true, "alertLabel": "For bookings of different room types or villa categories, please contact the hotel at mobod-reservations@mohg.com or +90 252 311 18 88.", "alertLabelButton": "", "alertPanelTitle": "", "alerts": [ { "description": "

For bookings for more than 10 nights, please contact the hotel at molon-reservations@mohg.com or on +44 (0) 20 7201 3772.

Different cancellation and payment conditions apply to bookings of 10 nights or more. You may be contacted to confirm your booking and any additional details for your reservation.

20 December – 4 January

All bookings during Festive season require a minimum stay of 10 nights for villa accommodations and 7 nights for suite accommodations. Please contact the hotel with any questions at mocan-reservations@mohg.com or +1 (212) 461 8068.

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Mandarin Oriental, Doha

Please note that reservations between 28 and 30 November are subject to the below terms and conditions.

Terms and Conditions

A full, non-refundable prepayment is required at booking.
No changes will be permitted.
No refund will be issued for cancelled reservations, no-shows or early departures.
A credit card is required at the time of booking.
Check-in time anytime starting 3pm and check-out time is 12pm.
This rate is not applicable for groups (10 rooms or more) and cannot be combined with any other offers.

For more information, please contact the hotel at modoh-reservations@mohg.com or call +974 4008 8888. You may be contacted to confirm your booking and any additional details for your reservation.

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Mandarin Oriental, Guangzhou is undertaking a transformative project for Ebony restaurant.

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In our continued commitment to provide an exceptional experience, we are pleased to inform you that the MO Club Lounge will undergo an upgrade from 18 November 2024 to 3 March 2025.

During this period, MO Club Lounge services will be relocated to our Royal Suite, located on the 29th floor of the hotel. Rest assured, your MO Club benefits and experience will remain unaffected. However, please note the following adjustments to dining and meeting room arrangements:

Breakfast will be served at the Mandarin Grill on the Ground Floor from 6:30 to 10:30am
Afternoon tea (from 2:30 to 4:30pm) and evening cocktails (from 5 to 7pm) will be available at the Royal Suite.

Operational hours will remain 6:30am to 11pm, and our dedicated MO Club team will be on hand to assist with any requirements during this time.

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In accordance with Macau Government, a 5% tourism tax will be exempted when your stay between 1 Aug and 31 December 2022.
No charge for bookings cancelled by 6pm 14 days prior to arrival.
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A credit card is required at the time of reservation; no charges will be made until check-out.
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For bookings for more than 10 nights, please contact the hotel at momay-reservations@mohg.com or on +44 (0) 207 889 88882

Different cancellation and payment conditions apply to bookings of 10 nights or more. You may be contacted to confirm your booking and any additional details for your reservation.

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Rates are quoted in EUR but charged in CZK.
Rooms require a 24-hour cancellation notice, by 6pm one day prior to arrival. Signature Suites require a 7-day cancellation notice. Cancellation after this time is subject to a one night cancellation fee.
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No charge for bookings cancelled by 6pm the day prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "O MOHG processará seus Dados Pessoais conforme indicado na política de privacidade do MOHG. Você dá seu consentimento para tal uso.", "O MOHG transferirá seus Dados Pessoais a terceiros, conforme indicado na política de privacidade do MOHG. Você dá seu consentimento para tal compartilhamento.", "O MOHG transferirá seus Dados Pessoais a terceiros fora da China, conforme indicado na política de privacidade do MOHG. Você dá seu consentimento para tal transferência." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "648", "propertyRegion": "Ásia-Pacífico", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "China", "state": "", "address": "12 Yuhai Road, Sanya", "city": "Hainan", "postalCode": "572000", "latitude": "18.212868000", "longitude": "109.536698000", "phone": "+86 (898) 8820 9999", "email": "mosan-reservations@mohg.com", "liveChat": "https://hello.mandarinoriental.com/mosan", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Shanghai", "propertyName": "Shanghai", "fullHotelName": "Mandarin Oriental Pudong, Shanghai", "destinationName": "Shanghai", "shortDescription": "Located on the banks of the Huangpu River, Mandarin Oriental Pudong, Shanghai offers the perfect combination of style, comfort and world-class service.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL2FYcU0xQVN4TVl1VDRWdEtSTWF2LnBuZyJ9:mandarin-oriental-hotel-group:8w962apu-id5uL1oU_SJvEDRThdRR3JS3cf-2T-LnYI", "mobileLogo": "", "logoAlt": "Mandarin Oriental Pudong, Shanghai logo", "propertyImage": "https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/tUZMSperZ3msbY4x5wQV.JPG", "propertyImageAlt": "Exterior view of Mandarin Oriental Pudong, Shanghai at dusk.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental+Pudong,+Shanghai/@31.2435786,121.5051593,868m/data=!3m2!1e3!4b1!4m5!3m4!1s0x35b270bcdee3cf7d:0x9359e7242f1c22a9!8m2!3d31.243574!4d121.507348", "restrictionPolicy": "Rates are subject to 16.6% service charge and tax.
No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
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No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
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No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
Children are considered to be aged 12 years and below.", "bookingTerms": [ "Sim, aceito os termos de privacidade de dados do MOHG." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "509", "propertyRegion": "Ásia-Pacífico", "currency": { "fullName": "Singapore dollar", "symbol": "$", "isoCode": "SGD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "8", "alertEnabled": false, "alertLabel": "", "alertLabelButton": "", "alertPanelTitle": "Hotel Alerts", "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "Singapore", "state": "", "address": "5 Raffles Avenue", "city": "", "postalCode": "039797", "latitude": "1.290267237360021", "longitude": "103.85782500886108", "phone": "+65 6338 0066", "email": "mosin-reservations@mohg.com", "liveChat": "https://hello.mandarinoriental.com/mosin", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Taipei", "propertyName": "Taipei", "fullHotelName": "Mandarin Oriental, Taipei", "destinationName": "Taipei", "shortDescription": "With iconic architecture reflecting European styles, the luxury and exquisitely designed Mandarin Oriental, Taipei, is one of the city's most iconic landmarks.", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL2JtZmY1RFhBWVhwenBFRGNtb3JDLnBuZyJ9:mandarin-oriental-hotel-group:GYDJ_sPpqh5H9EOoQGsb4LHH-AfIY8Na7GULM6H5xWM", "mobileLogo": "https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/9FxRnBXoi7uajKxmunMt.svg", "logoAlt": "Mandarin Oriental, Taipei logo", "propertyImage": "https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/GmcgMuVzzkvYKiDM9GXx.JPG", "propertyImageAlt": "Exterior view of Mandarin Oriental, Taipei at dusk.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Taipei/@25.0558058,121.5461603,920m/data=!3m2!1e3!4b1!4m5!3m4!1s0x3442abe619567959:0x5ca150e7d0fc4834!8m2!3d25.055801!4d121.548349", "restrictionPolicy": "Rates are subject to 15.5% service charge and tax.
No charge for bookings cancelled by 3pm the day prior to arrival, local time.
A credit card is required at the time of booking.", "bookingTerms": [ "Sim, aceito os termos de privacidade de dados do MOHG." ], "adultsAgeLabel": "12 years or older", "childrenAgeLabel": "Under 12 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "59555", "propertyRegion": "Ásia-Pacífico", "currency": { "fullName": "New Taiwan dollar", "symbol": "$", "isoCode": "TWD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "3", "alertEnabled": true, "alertLabel": "Due to limited rollaway beds and cribs, requests are first-come, first-served. Contact Reservations for more details. [[alert]] ", "alertLabelButton": "See More", "alertPanelTitle": "Hotel Alerts", "alerts": [ { "description": "Please note that due to limited availability of rollaway beds and baby cribs, arrangements are made on a first-come, first-served basis. Kindly contact our Reservations team to register your request. If the requested item is fully booked for your stay period, your request will be added to a waiting list.
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Long Stay Bookings

For bookings for more than 14 nights, please contact the hotel at mozrh-reservations@mohg.com or on +41 435 883 888.

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