Welcome
Welcome to the MO Fan Club
Our Fan Club program is extended to a hand-selected group of agencies in thanks for their support of the Mandarin Oriental brand. We appreciate your loyalty and your business
Mandarin Oriental

Fan Club

Be sure to add this page to your bookmarks and check back regularly for more information about the tools and resources we are developing to support you, our loyal and appreciated Fan Club members.
Welcome to Mandarin Oriental Fan Club
Book here with your Fan Club benefits!

 

Book
Program Benefits
  • USD 100 Food & Beverage or Spa Credit, per room per stay
  • Daily full breakfast for two persons
  • Complimentary High Speed Internet Access during stay
  • 10% commission on all Spa Services (net price excluding gratuity and taxes) booked as result of initial lead by agent
  • Personalized welcome amenity and note on behalf of agent from senior property management
  • One category room upgrade, subject to availability at time of check-in
  • Dedicated Ambassador team support at each property
  • Password protected website: https://www.mandarinoriental.com/en/fan-club
  • Priority waitlist clearance
  • Commissions processed within 21-days of guest departure
  • GDS access (Sabre: FAN, Galileo: MOFAN, Amadeus/Worldspan: 3MF)

 

*Mandarin Oriental, Kuala Lumpur & Mandarin Oriental, Jakarta offer alternative benefit in lieu of credit, please contact fanclub@mohg.com for details
**Terms & conditions may apply
The benefits and amenities listed above cannot be displayed on any consumer facing website, even if password protected. Refrain from using the word “exclusive” when describing Fan Club amenities to clients.

Fan Club Offers

royal suite in terrace in Mandarin Oriental Hyde Park, London

European Escape

 

This holiday season, unwrap the gift of elevated luxury. Book your rooms or suites at any of our participating hotels in Europe and indulge in a guaranteed upgrade at the time of booking.

 

Offer Inclusive of Fan Club benefits.

 

Participating Hotels:

 

See More

 

The above offer is valid from now until 31 March 2024.



Plan Ahead

 

Book in advance and enjoy up to 20% off your stay.

 

Book

 

Terms:
Local Taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.

Short & Suite

 

Book a suite and enjoy up to 15% off plus breakfast.

 

Book

 

Terms:
Local Taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.





One More Night

Enjoy a complimentary night.

 

  • Stay a minimum of three or four nights, depending on the property selected, and receive a complimentary night.
  • Offer inclusive of Fan Club benefits.

 

Book

 

Terms
Local taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.



Families by Mandarin Oriental, Munich

 

  • Enjoy the ultimate family stay with the second room at half price, children’s amenities and a host of special touches.
  • Start your day with a full breakfast, served in our restaurant.
  • Children under the age of 12 years enjoy complimentary meals from our children’s menus twice per day, per child.
  • Our Concierge team will be delighted to create a bespoke itinerary for you and your family
  • Offer inclusive of Fan Club benefits.

 

Book
Celebration MOment at Mandarin Oriental, Shenzhen

 

Validity: Year-round

 

Room Category: Club Skyline View Room, Skyline View Suite

 

  • Inclusive of Fan Club Benefits.
  • Complimentary soft drinks and beer from the in-room mini-bar.
  • In room set up subject to special occasions.
  • 60-minute Spa body treatment for two people.
  • The Mandarin Club access for two people.
  • Enjoy 15% off for Food and Beverage.
  • Late check out until 4pm.
  • Complimentary access to the Fitness Centre.
  • Complimentary parking.

 

Book

 

Terms
Reservations are required 2 days in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Advance booking is required for Spa treatment.
Dining or Spa service credit is not available for The Mandarin Cake Shop or spa retail products and cannot be changed or redeemed for cash.
Dining or Spa service credit can only use during the stay and cannot use with other discount or promotion.


kids having fun in the bubble tub

Families by M.O. at Mandarin Oriental, Shenzhen

 

Validity: Year-round

 

Room Category: Deluxe View Room, Skyline View Room, Premier View Room, Club Skyline View Room, Deluxe View Suite

 

  • Inclusive of Fan Club Benefits.
  • Exclusive room setup for younger fans.
  • A limited-edition MO kite for younger fans.
  • Take away drinks for families.
  • Enjoy 15% off for Food and Beverages.
  • Late check out until 4pm, subject to availability.
  • Complimentary access to the Fitness Centre.
  • Complimentary parking.

 

Book

 

Terms:
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Dining or Spa service credit is not available for The Mandarin Cake Shop or spa retail products and cannot be changed or redeemed for cash.
Dining or Spa service credit can only use during the stay and cannot use with other discount or promotion.



Book Now Mandarin Oriental, Prague and Receive 15% or 20% Commission

 

Valid until 28 March 2024.

 

Experience a luxurious escape with daily buffet breakfast for two at Spices Restaurant, a personalized welcome amenity, USD 100 credit for dining or spa, late 4pm check-out (subject to availability), complimentary in-room internet, and a guaranteed room upgrade upon booking. The offer extends a 15% commission on room bookings and 20% commission on suite bookings.

 

See More

 

Book



exterior mandarin oriental savoy, zurich

Exclusive Fan Club Opening offer for Mandarin Oriental Savoy, Zurich

 

Valid from 21 December 2023 - 1 May 2024

 

  • Commission: 15% commission on Suites (including Junior Suites)
  • Upgrade: At time of reservation to be confirmed within 48 hours post reservation confirmation to agent - based on forecasted occupancy

 

Book


Fan Club Offer at Mandarin Oriental, Singapore
Minimum of 2 nights stay required
Book by: 31 March 2024
Stay date: Until 30 June 2024 inclusive

 

  • To enjoy the additional Fan Club benefits (Select 1 out of 3 Experiences).
  • Choose only one activity out of the three options provided
    1. A Heritage River Cruise
    2. Circuit Sidecar Adventure
    3. Garden City Cycling Adventure

 

See More

 

Book

 

Terms
Activity is subject to availability, weather and road conditions
Child below the age of 12 will be entitled to complimentary bed and breakfast

presidential suite entrance

Experience our Legendary Service at Mandarin Oriental, Tokyo

 

Valid until 30 June 2024.

 

Our exquisitely designed Presidential Suite offers a beautiful residential aspect to its stunning design inspired by elements of nature. Floor-to-ceiling windows throughout all spaces, capture an abundance of light, and command magnificent panoramic views over Tokyo.

 

Benefits to Fan Club Agents

  • 15% commission
  • Agency that will generate most Presidential Suite bookings in 2024 can enjoy a Suite Gift Voucher for 3 nights inclusive of daily breakfast and JPY 200,000 hotel credit per stay

 

Preferential Rate

 

JPY 2.5M* per night inclusive of breakfast

 

Terms & Conditions
 
  • Subject to 10% consumption tax, 15% service charge and accommodation tax of JPY 200 per person per night.
  • Hotel credit is valid for in-room dining, Signature, Sense, Tapas Molecular Bar, K’shiki Italian Dining, The Pizza Bar on 38th, Oriental Lounge, Mandarin Bar, and The Spa (except spa retail)
  • Rate is subject to availability and may change without prior notice.

 

See More

 

Email for enquiries or reservations


Contact information

How may we assist you?
  • View and download information for all Hotel Ambassadors.

     

    View Contact Information


  • Isaac Han (韩冰寒)
    Assistant Director of Sales, Leisure – Global Sales Partners, China
    Phone: + 86 (10) 6505 2806 ext 808
    Email: isaach@mohg.com

     

    Peter Hession

    Sales Representative - Australia & New Zealand
    Phone: + 61 (2) 9932 4020
    Email: peter@peterhessionassociates.com

     

    Kim Liew
    Regional Director of Sales, South East Asia
    Phone: +65 6885 3033
    Email: kimliew@mohg.com




  • Tom Puleio
    Director, Global Sales Partners, Travel Industry, The Americas
    Telephone: +1 (415) 728 5860
    Email: tpuleio@mohg.com

     

    Jennifer Freire
    Associate Sales Director, Travel Industry
    Telephone: + 1 (212) 830 9368
    Email: jfreire@mohg.com

     

    Marisa Vianna
    Brazil International Sales Representative
    Telephone: +55 (21) 2249 0588
    Email: marisa@xmart.com.br

     

    Marianne Stoopen
    Mexico International Sales Representative
    Telephone: +52 55 54 12 6584
    Email: marianne@salesinternacional.com


  • UK & France

     

    Joerg Schwarting
    Sales Manager, Leisure – UK & France
    Telephone: +44 (0)20 7908 7874
    Email: jschwarting@mohg.com

     

    Therese Jakeman
    Sales Manager, Group – UK
    Telephone: +44 (0) 20 7908 7862
    Email: tholmstrup@mohg.com

     

    Continental Europe

     

    Sandra Sauer
    Sales Manager, Group & Transient
    Telephone: +49 (69) 5060 8885
    Email: ssauer@mohg.com

     

    Susanne Green
    Sales Director, Group and Transient
    Telephone: Telephone: +49 69 610 631
    Email: sgreen@mohg.com

     

    Russia & CIS

     

    Oksana Malook
    Global Sales Agent
    Telephone: + 7 985 774 97 19
    Email: omalook@mohg.com

     

    Eastern Europe

     

    Alina Akylbekova
    Business Development Coordinator
    Telephone: +49 69 610 631
    Email: aakylbekova@mohg.com

     

    Regional Leadership

     

    Dominik Trimborn
    Director – Global Sales Partners, Europe, UK & Russia
    Telephone: +49 69 610 631
    Email: dtrimborn@mohg.com