Accessibility
- Our hotel takes great pride in its commitment to accessibility, ensuring that all guests can enjoy a comfortable and inclusive stay.
- We strive to create an environment where everyone feels welcome and can effortlessly navigate through our premises.
- With thoughtfully designed infrastructure, convenient amenities, and a caring, attentive team, we aim to exceed expectations and make every visit truly exceptional.
- Our Concierge and Front Office Team are delighted to assist with access to all areas of the hotel. They can be reached at the Front Desk or by pressing ‘Reception’ on your in-room telephone.
Entrance
- Only our main hotel entrance is wheelchair and pram friendly.
- Our guest elevators provide smooth and efficient access to various areas, equipped with call buttons at a suitable height for wheelchair users.
General Areas
- Accessible toilets equipped with emergency call systems are available.
- The Lounge, Matsuhisa Munich, Ory Bar and the Amour Fou offer wheelchair accessibility.
- The Fitness Centre and Spa area on the ground floor are accessible.
- Guide dogs for the visually impaired are welcome on our premises, however not in the Matsuhisa restaurant.
Guest Rooms
- Our guest rooms comply with local accessibility standards and feature both audio and visual alert systems.
- Convenient speed dial buttons connect guests directly to hotel services.
Event Areas
- All meeting and event spaces are fully accessible via elevators, ensuring seamless access for all attendees.
Elevators
- All guest elevators are conveniently located, providing smooth and efficient access to every floor.