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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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Rooms: No charge if cancelled more than 24 hours in advance.
State Rooms & Suites: 1 night deposit required. Cancel 3 days prior for State Rooms and Suites & 7 days prior for Siam Suite upwards to avoid a two-night cancellation fee.
Credit card is required at time of booking.

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A credit card is required at time of booking; no charges will be made until check-out.
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No charge for bookings cancelled by 6pm 3 days prior to arrival. For late cancellation or no show, full stay room charge plus tax will be applied as penalty.
Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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Cancel by 1pm 14 days prior to arrival or forfeit full stay.
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20 December – 4 January

All bookings during Festive season require a minimum stay of 10 nights for villa accommodations and 7 nights for suite accommodations. Please contact the hotel with any questions at mocan-reservations@mohg.com or +1 (212) 461 8068.

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Rates are subject to CHF 3.75 city tax per night per person.
No charge for bookings cancelled before 12pm, one day prior arrival. Cancellations made after this time will be charged a one-night cancellation fee.
A fee of CHF 350 is charged for smoking in the guest room.
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No charge for bookings cancelled by 4pm one day prior to arrival. Cancellations made after this time will be charged one-night cancellation fee.
Special cancellation rules may apply.
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No charge for bookings cancelled by 4pm the day prior to arrival.
Special Rules may apply.
Please refer to the rate description.
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A credit card is required at the time of reservation; no charges will be made until check-out.
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All Suite bookings must cancel 7 days prior to arrival to avoid a one-night cancellation fee.
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A city tax will be added to your daily rate.
No charge for bookings cancelled by 3pm the day prior to arrival.
We reserve the right to take an authorization on the credit card to guarantee the booking.
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Ceny jsou uvedeny v eurech, ale jsou účtovány v českých korunách.
Rezervaci pokojů je nutné zrušit nejpozději 24 hodin předem, do 18:00 den před příjezdem. Značková apartmá je nutné zrušit nejpozději 7 dní předem. V případě pozdějšího zrušení se platí storno poplatek ve výši ceny jedné noci.
Ceny neplatí pro skupiny.
Všechny rezervace musí být zaručeny platnou kreditní kartou, v opačném případě bude rezervace automaticky uvolněna.", "bookingTerms": [ "Ano, souhlasím se zásadami ochrany osobních údajů skupiny MOHG." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "639", "propertyRegion": "Evropa", "currency": { "fullName": "Euro", "symbol": "€", "isoCode": "EUR", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{EE028DA2-A9F3-4168-8659-6406465A5E8E}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image//MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "Czech Republic", "state": "", "address": "Nebovidská 459/1, Malá Strana", "city": "Prague", "postalCode": "118 00", "latitude": "50.085378000", "longitude": "14.405401000", "phone": "+420 233 088 888", "email": "moprg-reservations@mohg.com", "liveChat": "https://guests.glowing.io/#/9c0d4eaa-1ae5-4c7f-be1b-da887ea7390b", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Riyadh", "propertyName": "Riyadh", "fullHotelName": "Al Faisaliah Hotel, Riyadh", "destinationName": "Riyadh", "shortDescription": "Al Faisaliah Hotel is conveniently located on Olaya Street near King Fahad Road, within a world-class retail and entertainment complex that includes the lavish Al Faisaliah Mall.", "signatureFan": "https://photos.mandarinoriental.com/is/image/MandarinOriental/riyadh-fan-mosd", "mobileLogo": "https://photos.mandarinoriental.com/is/image/MandarinOriental/riyadh-hotel-side-logo-light", "logoAlt": "Al Faisaliah Hotel, Riyadh logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/riyadh-exterior-morning-view-apr22", "propertyImageAlt": "Exterior view of Al Faisaliah Hotel, Riyadh.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Al+Faisaliah+Hotel/@24.6903619,46.6819242,17z/data=!4m8!3m7!1s0x3e2f03890d489399:0x5150c28ec6abe1da!5m2!4m1!1i2!8m2!3d24.6903619!4d46.6841129?shorturl=1", "restrictionPolicy": "Rates are subject to 15% Value Added Tax and 5 pct Municipality Fee.
Cancellation must be made by 1500 hours local time one day prior to arrival to avoid one night cancellation fee.
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No charge for bookings cancelled by 2pm local time, one day prior to arrival.
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No charge for bookings cancelled by 6pm the day prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "MOHG zpracuje vaše osobní údaje v souladu se zásadami ochrany osobních údajů MOHG. Souhlasíte s takovýmto použitím.", "MOHG přenese vaše osobní údaje třetím stranám v souladu se zásadami ochrany osobních údajů MOHG. Souhlasíte s takovýmto sdílením.", "MOHG přenese vaše osobní údaje třetím stranám mimo Čínskou lidovou republiku, a to v souladu se zásadami ochrany osobních údajů MOHG. Souhlasíte s takovýmto přenosem." ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "648", "propertyRegion": "Asie a Tichomoří", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{01BEB5F5-799D-4411-838E-19699C403C9A}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image//MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [], "departureType": [], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "China", "state": "", "address": "12 Yuhai Road, Sanya", "city": "Hainan", "postalCode": "572000", "latitude": "18.212868000", "longitude": "109.536698000", "phone": "+86 (898) 8820 9999", "email": "mosan-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Shanghai", "propertyName": "Shanghai", "fullHotelName": "Mandarin Oriental Pudong, Shanghai", "destinationName": "Shanghai", "shortDescription": "Located on the banks of the Huangpu River in the heart of Pudong’s central financial district, we offer the perfect combination of style, comfort and world-class service.", "signatureFan": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shanghai-hotel-signature-fan", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOPUD%20-%20Shanghai/Logos/shanghai-hotel-logo-SVG-mobile.svg", "logoAlt": "Mandarin Oriental Pudong, Shanghai logo", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shanghai-exterior-dusk", "propertyImageAlt": "Exterior view of Mandarin Oriental Pudong, Shanghai at dusk.", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental+Pudong,+Shanghai/@31.2435786,121.5051593,868m/data=!3m2!1e3!4b1!4m5!3m4!1s0x35b270bcdee3cf7d:0x9359e7242f1c22a9!8m2!3d31.243574!4d121.507348", "restrictionPolicy": "Rates are subject to 16.6% service charge and tax.
No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
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No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
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No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
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