Sustainability

At Mandarin Oriental, Macau, we strive to create a better future for the next generation. We do this by protecting the environment, our people, and the communities we serve. Below you can learn more about our on property sustainability initiatives.

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Mandarin Oriental, Macau has officially been recognised by The Global Sustainable Tourism Council (GSTC) as a certified hotel, acknowledging its journey to sustainability. As sustainability becomes more important in luxury tourism, achieving and displaying this certification affirms Mandarin Oriental, Macau's dedication.

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Mandarin Oriental, Macau has earned the Responsible Hospitality VERIFIED™ badge, a leading designation for hotels that follow best practices to protect the environment and support the well-being of employees, guests and the community. Responsible Hospitality is recognised by Forbes Travel Guide, the global authority on hospitality excellence, as the official sustainability verification for its community of Star-Rated hotels in more than 80 countries. We are honoured to be acknowledged.

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Responsibility for Our Planet

We have eliminated all single-use plastics and introduced sustainable alternatives throughout the hotel. Guestrooms, dining outlets, the fitness centre, and spa offer glass-bottled mineral water, refillable hand wash, body wash, shampoo, conditioner, and other eco-friendly amenities. We also process food waste with a food composer machine to produce nutrient-rich fertiliser for our plants. Additional initiatives include LED lighting to reduce energy consumption and the use of electric vehicles for guest use.

Responsibility for Our Guests

We adhere to a rigorous responsible sourcing policy for agricultural and seafood products. For example, the selected seafood we serve is certified by the Marine Stewardship Council (MSC), and we avoid using any endangered species listed by the World Wide Fund for Nature (WWF). While meeting these ethical standards is our baseline, we continuously seek partnerships with suppliers who exceed industry norms for animal welfare and sustainable farming.

Responsibility for Our Community

Mandarin Oriental Hotel Group encourages colleagues to volunteer at least one paid day to a charity of their choice. Mandarin Oriental, Macau has supported local neighbours throughout the year, partnering with retirement homes to distribute festive goodies, joining charity walks and runs to raise funds for charity homes and animal welfare, and organising blood drives.