Treatments
Guests are encouraged to arrive 45 minutes before their appointment time to enjoy the extensive spa facilities, including an indoor pool, steam room, sauna, jacuzzi, and a relaxing zen garden with fresh air access.
Istanbul
The Spa
Our award-winning spa offers a journey to total relaxation and rejuvenation. Our expert therapists will pamper you with a range of indulgent treatments, from soothing massages to revitalizing facials, all set in a tranquil and opulent environment.
Terms & Conditions
Cancellation Policy
We would like to remind that cancellations between 12-6 hours will incur 50% charge, cancellations within 6 hours or a no-show will incur 100% charge.
Digital Disconnection
Our spa environment is one of tranquillity and we would appreciate it if you can turn off your mobile devices and secure them in your locker to respect all spa guests’ right to privacy and serenity.
Spa Arrival
We recommend that you check in at Spa Reception at least 30 minutes prior to your first scheduled appointment. This allows us to have a brief discussion with you about your treatment expectations and gives you ample time to visit the spa’s oasis of heat and water. Please understand that late arrivals will not receive an extension of scheduled treatments.
Age Requirement
The minimum age requirement for access to the spa and fitness center is 16 years of age.
Homecare
To continue your spa regimen at home, all spa products used in the treatments are available in our spa boutique, including lifestyle items and souvenirs.
Gift Cards
Our gift cards make ideal gifts and are available online at https://www.mandarinoriental.com/en/shop.