Sustainability

Mandarin Oriental, Shenzhen is committed to environmental stewardship and social responsibility. We strive to minimize our ecological footprint, empower local communities, and uphold ethical practices that benefit both people and the planet.

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The Global Sustainable Tourism Council (GSTC) Certification

Mandarin Oriental, Shenzhen has officially been recognised by The Global Sustainable Tourism Council (GSTC) as a certified hotel, acknowledging its journey to sustainability. As the importance of sustainability in luxury tourism continues to grow, achieving and proudly displaying such certification is a clear affirmation of Mandarin Oriental, Shenzhen's dedication to sustainability.

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Responsible Hospitality VERIFIED™ badge endorsed by Forbes Travel Guide

Mandarin Oriental, Shenzhen has earned the Responsible Hospitality VERIFIED™ badge, an industry-leading designation for hotels that follow best practices to protect the environment and support the well-being of employees, guests and the community. Responsible Hospitality is recognised by Forbes Travel Guide, the global authority on hospitality excellence, as the official sustainability verification for its community of Star-Rated hotels in more than 80 countries. We are deeply honoured to be acknowledged.

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Luxury today is about responsibility, honouring the cultures and communities we serve, while preserving the natural environments we operate in, and leaving a positive legacy for future generations.

Turndown Service at Mandarin Oriental Shenzhen

Responsibility for Our Planet

We have eliminated all single-use plastics, replacing them with elegant, sustainable alternatives. Guestrooms now feature glass-bottled mineral water, recyclable minibar packaging, and refillable shampoo, conditioner, body wash and other luxurious bathroom amenities, supporting eco-conscious luxury. Additionally, our building utilises cutting-edge energy-saving technologies, including full LED lighting integration, to reduce energy consumption.

Responsibility for Our Guests

We adhere to a rigorous responsible sourcing policy for agricultural and seafood products. For example, all eggs served are certified cage-free, ensuring hens are raised in humane environments with freedom of movement and access to fresh water. While meeting these ethical standards is our baseline, we continuously seek partnerships with suppliers who exceed industry norms for animal welfare and sustainable farming.

Responsibility for Our Community

We partner with the Mangrove Conservation Foundation to support migratory bird habitats in Shenzhen Bay. For every coffee purchased at The Mandarin Cake Shop, Bazaar, or LIAN Lounge, we donate CNY 1 to wetland conservation and public education. With each order of "Hong Kong-Style Noodle Soup" or "Wonton Noodle" at Bazaar, CNY 4 is contributed to this vital cause.