Welcome to Mandarin Oriental Fan Club
Book here with your Fan Club benefits!
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Welcome to the MO Fan Club
Our Fan Club program is extended to a hand-selected group of agencies in thanks for their support of the Mandarin Oriental brand. We appreciate your loyalty and your business
Mandarin Oriental
Fan Club
Be sure to add this page to your bookmarks and check back regularly for more information about the tools and resources we are developing to support you, our loyal and appreciated Fan Club members.
Program Benefits
- USD 100 Food & Beverage or Spa Credit, per room per stay
- Daily full breakfast for two persons
- Complimentary High Speed Internet Access during stay
- 10% commission on all Spa Services (net price excluding gratuity and taxes) booked as result of initial lead by agent
- Personalized welcome amenity and note on behalf of agent from senior property management
- One category room upgrade, subject to availability at time of check-in
- Dedicated Ambassador team support at each property
- Password protected website: https://www.mandarinoriental.com/en/fan-club
- Priority waitlist clearance
- Commissions processed within 21-days of guest departure
- GDS access (Sabre: FAN, Galileo: MOFAN, Amadeus/Worldspan: 3MF)
*Mandarin Oriental, Kuala Lumpur & Mandarin Oriental, Jakarta offer alternative benefit in lieu of credit, please contact fanclub@mohg.com for details
**Terms & conditions may apply
**Terms & conditions may apply
The benefits and amenities listed above cannot be displayed on any consumer facing website, even if password protected. Refrain from using the word “exclusive” when describing Fan Club amenities to clients.
Fan Club Offers
Families by Mandarin Oriental, Munich
- Enjoy the ultimate family stay with the second room at half price, children’s amenities and a host of special touches.
- Start your day with a full breakfast, served in our restaurant.
- Children under the age of 12 years enjoy complimentary meals from our children’s menus twice per day, per child.
- Our Concierge team will be delighted to create a bespoke itinerary for you and your family
- Offer inclusive of Fan Club benefits.
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Celebration MOment at Mandarin Oriental, Shenzhen
Validity: Year-round
Room Category: Club Skyline View Room, Skyline View Suite
- Inclusive of Fan Club Benefits.
- Complimentary soft drinks and beer from the in-room mini-bar.
- In room set up subject to special occasions.
- 60-minute Spa body treatment for two people.
- The Mandarin Club access for two people.
- Enjoy 15% off for Food and Beverage.
- Late check out until 4pm.
- Complimentary access to the Fitness Centre.
- Complimentary parking.
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Terms
Reservations are required 2 days in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Advance booking is required for Spa treatment.
Dining or Spa service credit is not available for The Mandarin Cake Shop or spa retail products and cannot be changed or redeemed for cash.
Dining or Spa service credit can only use during the stay and cannot use with other discount or promotion.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Advance booking is required for Spa treatment.
Dining or Spa service credit is not available for The Mandarin Cake Shop or spa retail products and cannot be changed or redeemed for cash.
Dining or Spa service credit can only use during the stay and cannot use with other discount or promotion.
Stay Longer at Mandarin Oriental, Shenzhen
Validity: Until 30 December 2024
Room Category: Deluxe View Room, Skyline View Room, Premier View Room, Club Skyline View Room
- Enjoy 20% off our Best Available Rate for two consecutive nights stay.
- Inclusive of Fan Club Benefits.
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Terms:
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Symbiosis of Art at Mandarin Oriental, Shenzhen
Validity: 1 September to 30 November 2024
- Inclusive of Fan Club Benefits.
- One-night stay in Club Skyline View Room with a limited-edition commemorative room keycard.
- The Mandarin Club access for two people.
- Symbiosis of Art themed afternoon tea at LIAN Lounge for two people.
- A Spa Voucher of CNY 500.
- 15% off on Food and Beverage.
- Late check out until 4pm.
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Terms:
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Afternoon tea at LIAN Lounge is only available from 2 to 5:30pm.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Afternoon tea at LIAN Lounge is only available from 2 to 5:30pm.
Luxury Layover at Mandarin Oriental, Doha
Promotional Period: Until 30 September 2024
Inclusive of Fan Club amenities and daily USD 100 credit towards food, beverages, or spa services. Flexible check-in, and check-out times.
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Terms:
No charge for room bookings cancelled by 3pm local time the day prior to arrival.
A credit card is required at time of booking, no charges will be made until check out. Check-in is 3pm and check-out is 12pm.
No charge for room bookings cancelled by 3pm local time the day prior to arrival.
A credit card is required at time of booking, no charges will be made until check out. Check-in is 3pm and check-out is 12pm.
Oktoberfest - Celebrate the 5th Season at Mandarin Oriental, Munich
- Inclusive of Fan Club Amenities
- Private In-Room shopping experience with our exclusive partner “Heimatglück Munich” for your traditional dress.
- Dress up and arrive in style to Oktoberfest in one of our authentic vintage buses equipped with beer and pretzels.
- Two tickets to one of the highly sought-after Oktoberfest tents at a table for up to ten people, complete with a typical Bavarian menu.
Please contact us via momuc-reservation@mohg.com to book a reservation
See More
Families by M.O. at Mandarin Oriental, Shenzhen
Validity: Year-round
- Inclusive of Fan Club Benefits.
- Exclusive room setup with an oversized tent for younger fans.
- Welcome amenities and kids’ amenities.
- A limited-edition MO kite for younger fans.
- Meland Club tickets for family members (up to 2 adults and 1 kid under 12 years old).
- Takeaway drinks for families.
- The Mandarin Club benefits apply to club and suite bookings.
- A Spa Voucher of CNY 500.
- Late check out until 4pm, subject to availability.
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Terms:
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Additional restrictions may apply.
The Meland Club tickets are valid until 31 October 2024.
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Additional restrictions may apply.
The Meland Club tickets are valid until 31 October 2024.
Club Escape at Mandarin Oriental, Hong Kong
- Discover a tempting array of all-day culinary delights with a host of exclusive privileges and bespoke services at The Mandarin Club.
- Inclusive of Fan Club Benefits.
- One exclusive signature cocktail/mocktail at The Mandarin Club for two guests.
- 10% savings on retail products at The Mandarin Spa, The Mandarin Salon, and The Mandarin Barber.
- Exclusive Club Benefits.
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Terms:
Local taxes apply.
Rates are subject to 10% service charge.
Rates are subject to change and may vary on certain days of the week.
Offer cannot be combined with any discounts, or any other promotional offers. Valid for new bookings only.
Local taxes apply.
Rates are subject to 10% service charge.
Rates are subject to change and may vary on certain days of the week.
Offer cannot be combined with any discounts, or any other promotional offers. Valid for new bookings only.
Oriental Celebration at Mandarin Oriental, Guangzhou
Validity: until 30 December 2024. Minimum two-night stay.
- Accommodation in Club Deluxe Room with daily Oriental Club access for two people (consecutive 2 nights stay).
- Round trip transportation with exclusive tour guide to the designated local tourist attractions and stamp collecting activity.
- Dinner set for two people at Ebony.
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Terms:
48 hours advanced reservation is required for the room package and local culture tour. Offer is subject to availability.
No shows or changes/cancellations will be subject to entire stay’s room rental after confirmation.
Fan Club and Fans of M.O. benefits are not applicable.
Rates are subject to 16.6% service charge and tax.
48 hours advanced reservation is required for the room package and local culture tour. Offer is subject to availability.
No shows or changes/cancellations will be subject to entire stay’s room rental after confirmation.
Fan Club and Fans of M.O. benefits are not applicable.
Rates are subject to 16.6% service charge and tax.
Contact information
How may we assist you?
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Sarah Wang
Assistant Director, Global Sales - Leisure
Phone: +86 (10) 6505 2806 ext. 802
Email: swang@mohg.comPeter Hession
Sales Representative - Australia & New Zealand
Phone: +61 437 801 002
Email: peter@peterhessionassociates.comKim Liew
Regional Director of Sales, South East Asia
Phone: +65 6885 3033
Email: kimliew@mohg.com -
Tom Puleio
Director, Global Sales Partners, Travel Industry, The Americas
Telephone: +1 (415) 728 5860
Email: tpuleio@mohg.comJennifer Freire
Associate Sales Director, Travel Industry
Telephone: + 1 (212) 830 9368
Email: jfreire@mohg.comMarisa Vianna
Brazil International Sales Representative
Telephone: +55 (21) 2249 0588
Email: marisa@xmart.com.brMarianne Stoopen
Mexico International Sales Representative
Telephone: +52 55 54 12 6584
Email: marianne@salesinternacional.com -
UK & France
Joerg Schwarting
Sales Manager, Leisure – UK & France
Telephone: +44 (0)20 7908 7874
Email: jschwarting@mohg.comTherese Jakeman
Sales Manager, Group – UK
Telephone: +44 (0) 20 7908 7862
Email: tholmstrup@mohg.comContinental Europe
Emma Huang
Account Manager, Global Sales
Telephone: +49 (0) 176 1909 8902
Email: ehuang@mohg.comTimo Bohn
Director, Global Sales
Telephone: Telephone: +49 (0) 160 9148 6040
Email: tbohn@mohg.comRussia & CIS
Oksana Malook
Global Sales Agent
Telephone: + 7 985 774 97 19
Email: omalook@mohg.comEastern Europe
Alina Akylbekova
Business Development Coordinator
Telephone: +49 69 610 631
Email: aakylbekova@mohg.comRegional Leadership
Dominik Trimborn
Director – Global Sales Partners, Europe, UK & Russia
Telephone: +49 69 610 631
Email: dtrimborn@mohg.com