Welcome
Welcome to the MO Fan Club
Our Fan Club program is extended to a hand-selected group of agencies in thanks for their support of the Mandarin Oriental brand. We appreciate your loyalty and your business
Mandarin Oriental

Fan Club

Be sure to add this page to your bookmarks and check back regularly for more information about the tools and resources we are developing to support you, our loyal and appreciated Fan Club members.
Welcome to Mandarin Oriental Fan Club
Book here with your Fan Club benefits!

 

Book
Program Benefits
  • USD 100 Food & Beverage or Spa Credit, per room per stay
  • Daily full breakfast for two persons
  • Complimentary High Speed Internet Access during stay
  • 10% commission on all Spa Services (net price excluding gratuity and taxes) booked as result of initial lead by agent
  • Personalized welcome amenity and note on behalf of agent from senior property management
  • One category room upgrade, subject to availability at time of check-in
  • Dedicated Ambassador team support at each property
  • Password protected website: https://www.mandarinoriental.com/en/fan-club
  • Priority waitlist clearance
  • Commissions processed within 21-days of guest departure
  • GDS access (Sabre: FAN, Galileo: MOFAN, Amadeus/Worldspan: 3MF)

 

*Mandarin Oriental, Kuala Lumpur & Mandarin Oriental, Jakarta offer alternative benefit in lieu of credit, please contact fanclub@mohg.com for details
**Terms & conditions may apply
The benefits and amenities listed above cannot be displayed on any consumer facing website, even if password protected. Refrain from using the word “exclusive” when describing Fan Club amenities to clients.

Fan Club Offers

hanover suite living room at Mandarin Oriental Mayfair, London
Exclusive 15% Commission – Now on All Room Types

Valid until 30 September 2025

  • Secure a 15% commission on all room categories, suites, and Club Floor reservations, across qualified Fan Club offer rate codes.
  • Inclusive of Fan Club benefits
Terms & Conditions:
  • Enhanced commission offered at Mandarin Oriental Qianmen, Beijing: 20% commission on Signature Courtyards.
  • Offer applies to new bookings only
  • Offer is subject to availability, and blackout dates may apply.
  • Offer does not apply to group reservations
  • Offer is available at participating Mandarin Oriental properties globally, excluding Mandarin Oriental, Lago di Como and Mandarin Oriental Pudong, Shanghai. At Mandarin Oriental, Bodrum offer excludes select villas. At Mandarin Oriental, Guangzhou offer applies only to Club Floor and Suites
  • Club Rooms and Suites are subject to availability, and blackout dates may apply.
  • Club Rooms and Suites are available at the following properties: Abu Dhabi, Dubai, Guangzhou, Hong Kong, Jakarta, Kuala Lumpur, Muscat, Santiago, Shanghai, Shenzhen, Singapore, Taipei.
Book
Mandarin Oriental, Marrakech exterior image.
Plan Ahead

Book in advance and enjoy up to 20% off your stay.

 

Terms & Conditions:
  • Local Taxes apply.
  • Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
  • Rates are subject to change and may vary on certain days of the week.
  • Special Event cancellation policies may apply.
Book
Parisian apartment living room at Mandarin Oriental, Paris.
Short & Suite

Book a suite and enjoy up to 15% off plus breakfast.

 

Terms & Conditions:
  • Local Taxes apply.
  • Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
  • Rates are subject to change and may vary on certain days of the week.
  • Special Event cancellation policies may apply.
Book
lady enjoying swing at mandarin oriental, bodrum
One More Night

Enjoy a complimentary night.

  • Stay a minimum of three or four nights, depending on the property selected, and receive a complimentary night.
  • Offer inclusive of Fan Club benefits.
Terms & Conditions:
  • Local Taxes apply.
  • Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
  • Rates are subject to change and may vary on certain days of the week.
  • Special Event cancellation policies may apply.
Book
mayfair suite at mandarin oriental mayfair, london

Exclusive Fan Club Suite Offer at Mandarin Oriental Mayfair, London

Validity: Until 1 May 2025

 

  • Early check-in guaranteed from 6am.
  • Late check-out guaranteed until 10pm.
  • ‘Resting Room’ provided if the originally booked suite or apartment category is unavailable at check-in.

 

Terms:
Offer applies exclusively to Fan Club suite and apartment bookings.
Early check-in requires a 24-hour advance notice of estimated arrival time.
Late check-out requires confirmation of estimated departure time upon arrival.
Book
kids having fun at mandarin oriental

Families by Mandarin Oriental, Munich

  • Enjoy the ultimate family stay with the second room at half price, children’s amenities and a host of special touches.
  • Start your day with a full breakfast, served in our restaurant.
  • Children under the age of 12 years enjoy complimentary meals from our children’s menus twice per day, per child.
  • Our Concierge team will be delighted to create a bespoke itinerary for you and your family
  • Offer inclusive of Fan Club benefits.

Book
couple enjoying their evening at mandarin oriental, shenzhen

Celebration MOment at Mandarin Oriental, Shenzhen

Validity: Year-round

 

Room Category: Club Skyline View Room, Skyline View Suite

 

  • Inclusive of Fan Club Benefits.
  • Complimentary soft drinks and beer from the in-room mini-bar.
  • In room set up subject to special occasions.
  • 60-minute Spa body treatment for two people.
  • The Mandarin Club access for two people.
  • Enjoy 15% off for Food and Beverage.
  • Late check out until 4pm.

 

Terms
Reservations are required 2 days in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Advance booking is required for Spa treatment.




Book
arriving mandarin oriental, shenzhen

Stay Longer at Mandarin Oriental, Shenzhen

Validity: Year-round

 

Room Category: Deluxe View Room, Skyline View Room, Premier View Room, Club Skyline View Room

 

  • Enjoy 10% off our Best Available Rate for two consecutive nights stay.
  • Inclusive of Fan Club Benefits.

 

Terms:
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.



Book
afternoon tea at mandarin oriental, shenzhen

Families by M.O. at Mandarin Oriental, Shenzhen

Validity: Year-round

 

  • Inclusive of Fan Club Benefits.
  • Exclusive room setup with an oversized tent for younger fans.
  • Welcome amenities and kids’ amenities.
  • A limited-edition MO kite for younger fans.
  • Takeaway drinks for families.
  • The Mandarin Club benefits apply to club and suite bookings.
  • A Spa Voucher of CNY 500.
  • Late check out until 4pm, subject to availability.

 

Terms:
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Additional restrictions may apply.



Book
couple sightseeing in singapore with sidedcar

Fan Club offer at Mandarin Oriental, Singapore

  • Complimentary buffet breakfast for two at our refreshed all-day dining restaurant embu.
  • SGD 135 dining credits valid at our restaurants and bars (with the exception of Morton’s, The Steakhouse; The Bar at Morton’s, and Zuicho)
  • Choice of one immersive experience for up to two persons per room once per stay.
    Vintage Vespa Sidecar Adventure
    Heritage River Cruise
    Gardens by the Bay
    Singapore Flyer
    National Museum

 

Terms:
Minimum stay of 2 nights is required to book this offer
Choice of one immersive experience for up to two persons per room, once per stay. Do note that these experiences are subject to availability, and operating hours may vary due to maintenance schedules and weather conditions. (Terms and conditions as well as blackout dates may apply).

Book
terrace suite at mandarin oriental, paris

Exclusive Fan Club Offer at Mandarin Oriental, Paris

Validity: Until 20 May 2025

 

  • Guaranteed upgrade at the time of booking (room to room, suite to suite, up to Panoramic Suite and upon availability).
  • Secure a 15% commission on suite reservations.
  • Combinable with your usual Fan Club benefits.

 

Terms:
Blackout dates may apply.


Book
mandarin suite with king bed

Fantastic 20 Offer at Mandarin Oriental, Tokyo

Validity: Until 21 December 2025

 

  • Join us for our 20th Anniversary Celebration with exclusive dining, luxury amenities, and special perks.
  • Inclusive of Fan Club benefits

 

Terms:
Restaurants and bar discount of 20% is applicable at Signature, Ventaglio, K’shiki, Oriental Lounge, Sense, Mandarin Bar, Sense Tea Corner, The Mandarin Oriental Gourmet Shop (except retail items) and In-room Dining (except mini bar).
Exclusive experience for suite bookings must be booked at least 5 days in advance.
Rates are subject to consumption tax, 15% service charge and accommodation tax (JPY 200 per person per night).
Offer and rates are subject to availability. Offer is not applicable to groups and cannot be combined with any other offer.
Room reservation can be cancelled 7 days prior to the arrival date by 3pm local time to avoid cancellation charges for the full stay.
Special event cancellation policies may apply.
See More
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Contact information

How may we assist you?

  • View and download information for all Hotel Ambassadors.




    View Contact Information


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  • Kim Liew

    Director, Global Sales

    Telephone: +65 68 853 033

    Email: kimliew@mohg.com


     


    Talisa Lee

    Senior Sales Manager (Indonesia, Malaysia, Singapore, Vietnam)

    Telephone: +65 6885 3039

    Email: tlee@mohg.com


     


    Rico Kwong

    Senior Account Manager

    Telephone: +852 2895 9183

    Email: ricokwong@mohg.com


     


    Peter Hession

    Australia International Sales Representative

    Telephone: +61 437 801 002

    Email: peter@peterhessionassociates.com


     


    Aakriti Batra

    India International Sales Representative

    Telephone: +91 981 808 1449

    Email: aakriti@1524delhi.com


     


    Akinori Hirabara

    Japan International Sales Representative

    Telephone: +81 80 2931 9744

    Email: ahirabara@mohg.com


     


    Greater China

    North China - PEK


     


    Cherry Wang

    Director of Global Sales, China

    Telephone: +86 1371 890 6513

    Email: cherryw@mohg.com


     


    Sarah Wang

    Assistant Director, Global Sales – Leisure

    Telephone: +86 139 1071 4367

    Email: swang@mohg.com


     


    East China - SHA


     


    Peter Wang

    Director of Global Sales, China

    Telephone: +86 21 6335 1800

    Email: peterw@mohg.com


     


    South China


     


    Donna Wong

    Head of Global Key Accounts (Hong Kong, Taiwan)

    Telephone: +852 2895 9284

    Email: donnaw@mohg.com


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  • Barbara Cacoulidis

    Vice President, Global Sales

    Telephone: +1 646 320 3272

    Email: bcacoulidis@mohg.com


     


    Tom Puleio

    Director, Global Sales

    Telephone: +1 415 728 5860

    Email: tpuleio@mohg.com


     


    Emily Holbrook

    Director, Global Sales

    Telephone: +1 310 774-1730

    Email: eholbrook@mohg.com


     


    Jennifer Freire

    Associate Director, Global Sales

    Telephone: +1 646 881 8610

    Email: jfreire@mohg.com


     


    Marisa Vianna

    Brazil International Sales Representative

    Telephone: +55 21 2249 0588

    Email: marisa@xmart.com.br


     


    Marianne Stoopen

    Mexico International Sales Representative

    Telephone: +52 55 54 12 6584

    Email: marianne@salesinternacional.com



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  • UK




    Dominik Trimborn



    Vice President, Global Sales, EU/UK/RU



    Telephone: +49 0 151 155 98 991



    Email: dtrimborn@mohg.com




    Nidale Barret



    Director of Global Sales Western Europe & Head of Global Luxury (PAR)



    Telephone: +33 6 25 39 49 39



    Email: nbarret@mohg.com




    Joerg Schwarting



    Director, Global Sales



    Telephone: +1 44 0 79 5173 8774



    Email: jschwarting@mohg.com




    Ellie Osborne



    Account Manager, Global Sales



    Telephone: +44 0 20 7908 7877



    Email: eosborne@mohg.com




    Therese Jakeman



    Account Manager, Global Sales



    Telephone: +44 0 78 2504 0525



    Email: tholmstrup@mohg.com




    GER




    Timo Bohn



    Director, Global Sales



    Telephone: +49 0 160 9148 6040



    Email: tbohn@mogh.com




    Emma Huang



    Account Manager, Global Sales



    Telephone: +49 176 1909 8902



    Email: ehuang@mohg.com




    RU




    Oksana Malook



    Russia International Sales Agent



    Telephone: +1 985 774 97 19



    Email: omalook@mohg.com




    CH




    Valeria Stepanova



    Director, Global Sales



    Telephone: +49 0 69 610632



    Email: valerias@mohg.com




    MENAT




    Nadia Beaulieu



    Vice President, Global Sales



    Telephone: +971 56 547 4055



    Email: nbeaulieu@mohg.com




    Loay Osman



    Director, Global Sales (Kuwait & Qatar)



    Telephone: +971 56 969 4543



    Email: losman@mohg.com




    Mohammed Imran



    Director, Global Sales (UAE & Bahrain)



    Telephone: +971 5252 44661



    Email: imranmy@mohg.com




    Ashik Ali



    Director, Global Sales (KSA & Oman)



    Telephone: +966 54 84810 88



    Email: aali@mohg.com





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