Welcome
Welcome to the MO Fan Club
Our Fan Club program is extended to a hand-selected group of agencies in thanks for their support of the Mandarin Oriental brand. We appreciate your loyalty and your business
Mandarin Oriental

Fan Club

Be sure to add this page to your bookmarks and check back regularly for more information about the tools and resources we are developing to support you, our loyal and appreciated Fan Club members.
Welcome to Mandarin Oriental Fan Club
Book here with your Fan Club benefits!

 

Book
Program Benefits
  • USD 100 Food & Beverage or Spa Credit, per room per stay
  • Daily full breakfast for two persons
  • Complimentary High Speed Internet Access during stay
  • 10% commission on all Spa Services (net price excluding gratuity and taxes) booked as result of initial lead by agent
  • Personalized welcome amenity and note on behalf of agent from senior property management
  • One category room upgrade, subject to availability at time of check-in
  • Dedicated Ambassador team support at each property
  • Password protected website: https://www.mandarinoriental.com/en/fan-club
  • Priority waitlist clearance
  • Commissions processed within 21-days of guest departure
  • GDS access (Sabre: FAN, Galileo: MOFAN, Amadeus/Worldspan: 3MF)

 

*Mandarin Oriental, Kuala Lumpur & Mandarin Oriental, Jakarta offer alternative benefit in lieu of credit, please contact fanclub@mohg.com for details
**Terms & conditions may apply
The benefits and amenities listed above cannot be displayed on any consumer facing website, even if password protected. Refrain from using the word “exclusive” when describing Fan Club amenities to clients.

Fan Club Offers

Plan Ahead

 

Book in advance and enjoy up to 20% off your stay.

 

Book

 

Terms:
Local Taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.

Short & Suite

 

Book a suite and enjoy up to 15% off plus breakfast.

 

Book

 

Terms:
Local Taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.





One More Night

Enjoy a complimentary night.

 

  • Stay a minimum of three or four nights, depending on the property selected, and receive a complimentary night.
  • Offer inclusive of Fan Club benefits.

 

Book

 

Terms
Local taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.



Families by Mandarin Oriental, Munich

 

  • Enjoy the ultimate family stay with the second room at half price, children’s amenities and a host of special touches.
  • Start your day with a full breakfast, served in our restaurant.
  • Children under the age of 12 years enjoy complimentary meals from our children’s menus twice per day, per child.
  • Our Concierge team will be delighted to create a bespoke itinerary for you and your family
  • Offer inclusive of Fan Club benefits.

 

Book
Celebration MOment at Mandarin Oriental, Shenzhen

 

Validity: Year-round

 

Room Category: Club Skyline View Room, Skyline View Suite

 

  • Inclusive of Fan Club Benefits.
  • Complimentary soft drinks and beer from the in-room mini-bar.
  • In room set up subject to special occasions.
  • 60-minute Spa body treatment for two people.
  • The Mandarin Club access for two people.
  • Enjoy 15% off for Food and Beverage.
  • Late check out until 4pm.
  • Complimentary access to the Fitness Centre.
  • Complimentary parking.

 

Book

 

Terms
Reservations are required 2 days in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Advance booking is required for Spa treatment.
Dining or Spa service credit is not available for The Mandarin Cake Shop or spa retail products and cannot be changed or redeemed for cash.
Dining or Spa service credit can only use during the stay and cannot use with other discount or promotion.


kids having fun in the bubble tub

Families by M.O. at Mandarin Oriental, Shenzhen

 

Validity: Year-round

 

Room Category: Deluxe View Room, Skyline View Room, Premier View Room, Club Skyline View Room, Deluxe View Suite

 

  • Inclusive of Fan Club Benefits.
  • Exclusive room setup for younger fans.
  • A limited-edition MO kite for younger fans.
  • Take away drinks for families.
  • Enjoy 15% off for Food and Beverages.
  • Late check out until 4pm, subject to availability.
  • Complimentary access to the Fitness Centre.
  • Complimentary parking.

 

Book

 

Terms:
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Dining or Spa service credit is not available for The Mandarin Cake Shop or spa retail products and cannot be changed or redeemed for cash.
Dining or Spa service credit can only use during the stay and cannot use with other discount or promotion.



exterior mandarin oriental savoy, zurich

Exclusive Fan Club Opening offer for Mandarin Oriental Savoy, Zurich

 

Valid from 21 December 2023 - 1 May 2024

 

  • Commission: 15% commission on Suites (including Junior Suites)
  • Upgrade: At time of reservation to be confirmed within 48 hours post reservation confirmation to agent - based on forecasted occupancy

 

Book


presidential suite entrance

Experience our Legendary Service at Mandarin Oriental, Tokyo

 

Valid until 30 June 2024.

 

Our exquisitely designed Presidential Suite offers a beautiful residential aspect to its stunning design inspired by elements of nature. Floor-to-ceiling windows throughout all spaces, capture an abundance of light, and command magnificent panoramic views over Tokyo.

 

Benefits to Fan Club Agents

  • 15% commission
  • Agency that will generate most Presidential Suite bookings in 2024 can enjoy a Suite Gift Voucher for 3 nights inclusive of daily breakfast and JPY 200,000 hotel credit per stay

 

Preferential Rate

 

JPY 2.5M* per night inclusive of breakfast

 

Terms & Conditions
 
  • Subject to 10% consumption tax, 15% service charge and accommodation tax of JPY 200 per person per night.
  • Hotel credit is valid for in-room dining, Signature, Sense, Tapas Molecular Bar, K’shiki Italian Dining, The Pizza Bar on 38th, Oriental Lounge, Mandarin Bar, and The Spa (except spa retail)
  • Rate is subject to availability and may change without prior notice.

 

See More

 

Email for enquiries or reservations


driveway at mandarin oriental, shenzhen

Stay Longer at Mandarin Oriental, Shenzhen

 

Validity: Until 30 December 2024

 

Room Category: Deluxe View Room, Skyline View Room, Premier View Room, Club Skyline View Room

 

  • Enjoy 20% off our Best Available Rate for two consecutive nights stay.
  • Inclusive of Fan Club Benefits.

 

Book

 

Terms:
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.




Exclusive Fan Club offer from Mandarin Oriental, Canouan

 

Located in St. Vincent & the Grenadines, Canouan Island is just the right kind of remote island hideaway that is fast becoming one of the most sought after international luxury destinations. Mandarin Oriental, Canouan is an island gem with elegant colonial-style suites and chic, Italian-design Patio Villas. Nestled along a white powder stretch of Godahl Beach, the resort was built sparing no expense with impeccable attention to detail.

 

Benefits to Fan Club Agents

 

  • 17% commission

 

Inclusive of Fan Club Benefits:

 

  • USD 200 resort credit to be utilized during the stay
  • Full breakfast daily for two guests, served in Asianne or in-suite dining

 

Book

 

Terms:
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Subject to 10% service charge, 11% VAT, and climate resilience levy of USD 3 per night.
Offer is subject to availability, is not applicable for groups.
Rates are subject to change.


afternoon tea

Sisterhood Escape at Mandarin Oriental, Shenzhen

 

Validity: Valid until 31 July 2024

 

Room Category: Premier View Room

 

  • Inclusive of Fan Club Benefits.
  • Boucheron Afternoon Tea at LIAN Lounge for two people.
  • Enjoy a Spa Voucher of CNY 500.
  • Enjoy 15% off for Food and Beverage.
  • Late check out until 4pm.

 

Book

 

Terms:
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Spa vouchers can only be used during the stay, are not available for spa retail products and cannot be used with other discounts or promotions.
Boucheron Afternoon Tea at LIAN Lounge is only available from 2 to 5:30pm.



Contact information

How may we assist you?
  • View and download information for all Hotel Ambassadors.


     


    View Contact Information




  • Sarah Wang

    Assistant Director, Global Sales - Leisure

    Phone: +86 (10) 6505 2806 ext. 802

    Email: swang@mohg.com


     


    Peter Hession


    Sales Representative - Australia & New Zealand

    Phone: +61 437 801 002

    Email: peter@peterhessionassociates.com


     


    Kim Liew

    Regional Director of Sales, South East Asia

    Phone: +65 6885 3033

    Email: kimliew@mohg.com







  • Tom Puleio


    Director, Global Sales Partners, Travel Industry, The Americas

    Telephone: +1 (415) 728 5860

    Email: tpuleio@mohg.com


     


    Jennifer Freire

    Associate Sales Director, Travel Industry

    Telephone: + 1 (212) 830 9368

    Email: jfreire@mohg.com


     


    Marisa Vianna

    Brazil International Sales Representative

    Telephone: +55 (21) 2249 0588

    Email: marisa@xmart.com.br


     


    Marianne Stoopen

    Mexico International Sales Representative

    Telephone: +52 55 54 12 6584

    Email: marianne@salesinternacional.com





  • UK & France


     


    Joerg Schwarting

    Sales Manager, Leisure – UK & France

    Telephone: +44 (0)20 7908 7874

    Email: jschwarting@mohg.com


     


    Therese Jakeman

    Sales Manager, Group – UK

    Telephone: +44 (0) 20 7908 7862

    Email: tholmstrup@mohg.com


     


    Continental Europe


     


    Sandra Sauer

    Sales Manager, Group & Transient

    Telephone: +49 (69) 5060 8885

    Email: ssauer@mohg.com


     


    Susanne Green

    Sales Director, Group and Transient

    Telephone: Telephone: +49 69 610 631

    Email: sgreen@mohg.com


     


    Russia & CIS


     


    Oksana Malook

    Global Sales Agent

    Telephone: + 7 985 774 97 19

    Email: omalook@mohg.com


     


    Eastern Europe


     


    Alina Akylbekova

    Business Development Coordinator

    Telephone: +49 69 610 631

    Email: aakylbekova@mohg.com


     


    Regional Leadership


     


    Dominik Trimborn

    Director – Global Sales Partners, Europe, UK & Russia

    Telephone: +49 69 610 631

    Email: dtrimborn@mohg.com