Acting with Responsibility
Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with each and every decision across the Group. One of our guiding principles at Mandarin Oriental is ‘Acting with responsibility’, and we have established a Naturally Better programme to direct our efforts towards the wellbeing of the planet, of communities and of individuals. Our ambitious goals include all of our hotels being plastic free, as well as expanding our responsible procurement goals to cover key categories of seafood, coffee, tea, vanilla, cocoa and cage-free eggs. You can view some of our additional projects below or explore our dedicated hotel sustainability pages to see how Mandarin Oriental is progressing towards making things Naturally Better.
Doing More for a Sustainable Future
Our experience in advancing environmental sustainability over the past decades has positioned us well as one of the pioneers in sustainable luxury hospitality. In the face of mounting global societal, economic and environmental risks, we believe sustainability is central to enduring success and resilience. We have thus been actively expanding our sustainability programme to encompass a good balance of environmental, social and governance components and deepening our commitments and goals.
Human Rights Policy
Supplier Code of Conduct
Diversity and Inclusion Policy
We made the conscious decision in 2018 to prioritise sustainability in the ways in which we operate, and we set up our executive advisory panel for sustainability, which guides and champions our initiatives. The UN Sustainable Development Goals serve as an important reference for the panel when deciding how best we will tackle the pressing issues of energy, water, waste and carbon emissions. We understand that change is not always the easiest journey, but we aim to be transparent about the challenges we face.
Over the last decade, we’ve been working hard to adapt our practices and adopt new ones, as outlined in our annual sustainability reports, which highlight our progress and ongoing commitment. At a time when our industry and the Group is undergoing extensive transformation, we will continue to evolve and grow while holding true to our core values as we move along our sustainability journey.