Mandarin Oriental Hotels Mobile App

Unlock a full range of member-exclusive services and support in the new Mandarin Oriental App.

QR code for App Stores

Your Access to the Exceptional

Fully integrated with the revamped Fans of M.O. programme, the Mandarin Oriental App has been designed to seamlessly deliver digital self-service and inspiration while facilitating a more personal and more tailored in-person experience with any visit.

The Mandarin Oriental App is available for all guests to explore Mandarin Oriental, with the full suite of Digital Companion features reserved for logged-in members of Fans of M.O.

Key features available to Fans of M.O. members include:

Streamlined hotel booking across Mandarin Oriental hotels
Real-time digital itinerary build with Concierge recommendations
In-App chat connecting guests with the global Mandarin Oriental portfolio facilitating instant service support
Spa, dining and experience reservations with inclusion in digital itinerary
Manage Fans of M.O. member privileges, preferences and profile
Comprehensive self-serve in-stay utility including in-room dining, service requests and digital check-in.

Guest getting prepared for each item on her itinerary.

Plan Your Perfect Journey with Ease

Our real-time digital itinerary builder keeps your schedule dynamic and up to date, while expert Concierge recommendations help you discover the best experiences. Enjoy a seamless, personalized planning process designed to elevate every moment of your trip.

Guest utilising chat in the M.O. Hotels App to make a request.

Stay Connected Like Never Before

With our in-app chat, guests can instantly reach any property across the global Mandarin Oriental portfolio for real-time service and support. Enjoy effortless communication and personalized assistance at your fingertips wherever your journey takes you.

Guest using the M.O. Hotels App to make a reservation while enjoying breakfast.

Reserve Unforgettable Moments with Ease

From exquisite dining to indulgent spa treatments and curated experiences, book it all in one place. Every reservation is seamlessly integrated into your digital itinerary, ensuring your journey is perfectly planned and effortlessly personalised.

Phone open to the signature Fan page in the M.O. Hotels App displaying locations they have visited.

Celebrate Every Stay with a Signature Touch

Collect exclusive Mandarin Oriental Fans at each hotel you visit and create a unique keepsake of your journeys. Turn your travels into a cherished collection that reflects the elegance and heritage of our iconic brand.

* Download the Mandarin Oriental app and join Fans of M.O. today. Membership to the Fans of M.O. programme is required in order to receive the benefits listed on this page; membership is free. See Fans of M.O. programme terms & conditions to learn more about membership and benefits. Some features are not available at all locations.