Jakarta flowers



Naturally Better

One of our guiding principles at Mandarin Oriental is ‘Acting with responsibility’, which we strive to achieve through our Naturally Better plan. We’re on a journey to make things Naturally Better for the planet, for communities, and for you. As well as embracing and putting into practice our global sustainability initiatives, such as eliminating single-use plastic by March 2021, here at Mandarin Oriental, Jakarta we also have our own local initiatives to make sure we play our part in making your stay more sustainable.

For the planet


Mandarin Oriental, Jakarta is committed to eliminating single-use plastic across the hotel. A number of initiatives have been implemented to date, including replacing single use plastic bottles with glass alternatives and exchanging plastic straws for paper throughout Food and Beverage, Spa and guestrooms. We regularly run training sessions for our colleagues, to help them make sustainable choices both in and outside of the hotel.

At Mandarin Oriental, Jakarta we are always exploring sustainability solutions that produce multiple results. For example, rather than sending our food waste to the landfill, we repurpose it on property grounds, reducing methane emissions. Additionally, throughout the property we have created 33 biopors that enable food waste to improve soil condition by supporting the efficient absorption of rainwater. This change helps to not only offset water drought by tunnelling the water to reservoirs, but also assists with the control of potential flooding.

As part of our commitment to reduce, reuse and recycle, we partnered with PT Starlax Energy Nusantara to give cooking oil a second life. Rather than going to a landfill, or ending up in our water system, all hotel used cooking oil is processed at PT Starlax to be turned into a renewable biodiesel energy.

Launched in 2018, the hotel’s garden produces a range of organic produce used for colleague consumption. This ongoing sustainably supply has yielded over 100 kg of fruit and vegetables to date.

For communities


Here at Mandarin Oriental, Jakarta we are committed to supporting the community whenever we possibly can. This is why in 2018 we launched our FACE Campaign. Focused on supporting Family Health; Advancing Education; Community and Environment Sustainability (FACE), we host ongoing events on a quarterly basis that are designed to monetarily support those in need by providing tools to assist and encourage success in each FACE category.

Since 2003, we have worked with the Emmanuel Foundation to support their food rescue program. Leading the charge, Mandarin Oriental, Jakarta actively encourages all Jakarta-based luxury properties to follow suit and support this initiative. The estimated food donated since launch is 28,000 kg.

For you


We believe that having healthy colleagues ensures happy guests. To support this thought, we created a program for our colleagues that encourages a healthy lifestyle through complimentary weekly fitness and nutrition sessions. These proved so popular that the sessions are now digitalized and available for guests to access as well.