Sustainability

Mandarin Oriental Hotel Group has committed to implementing the GSTC Criteria, across our organisation and actively uses Greenview Portal as its sustainability management system.

Click for more information regarding the full industry GSTC criteria.

Welcome to our 13th year of official sustainability reporting — as ever, we aim to be as transparent about our progress as possible. Our vision is to boldly advance sustainability benchmarks in luxury hospitality. Collaboration is more important than competition these days. By sharing our own data and stories of sustainability in action, we hope to open-source some of our practices and empower others to take action. This report is a rallying cry to all stakeholders — guests, communities, colleagues, owners, shareholders, advisors, suppliers and the media — to join us on the journey to climate-friendly operations.

Our experience in advancing environmental sustainability over the past decades has positioned us well as one of the pioneers in sustainable luxury hospitality. In the face of mounting global societal, economic and environmental risks, we believe sustainability is central to enduring success and resilience. We have thus been actively expanding our sustainability programme to encompass a good balance of environmental, social and governance components and deepening our commitments and goals.