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Naturally Better

One of our guiding principles at Mandarin Oriental is ‘Acting with responsibility’, which we strive to achieve through our Naturally Better plan. We’re on a journey to make things Naturally Better for the planet, for communities, and for you. As well as embracing and putting into practice our global sustainability initiatives, such as eliminating single-use plastic by March 2021, here at Mandarin Oriental, Miami we also have our own local initiatives to make sure we play our part in making your stay more sustainable.

For the planet


We have implemented several measures across our hotel which align with our group-wide policy of eliminating single-use plastic by March 2021. This includes the introduction of an on-site water filtration system to replace and reduce plastic bottle consumption by producing enough for 700 glass bottles a day. Other initiatives include switching to disposable food containers and removing plastic straws.

We hold the Three Palm Award by Green Lodging which recognises commitment to protect Florida’s natural resources. We recently partnered with non-profit Ocean Conservancy to provide initiatives for guests, including a series of beach clean-ups to collect plastic and debris in partnership with NFL. Guests were able to access a Ocean Conservancy video from their in-room TV, and enjoy sustainably caught seafood dishes at La Mar by Gastón Acurio to support Gulf Wild™, the nation’s only conservation-based traceability program that works directly with fishermen dedicated to the integrity and sustainability of fisheries throughout the Gulf of Mexico.

Using the ORCA food composting system, we are able to sustainably break down and compost organic food waste. Glass bottles can be crushed and reduced in volume by 10:1 with our GLSand machine to create a sand-like substance that can be transferred to beaches, while soap and bottled amenities from guest rooms are regularly recycled.

The use of LED retrofit lights means we’ve been able to contribute to a decrease of 1,712,727.42 KW hours from 2017-2019, representing a .84% energy consumption reduction. Mandarin Oriental, Miami also takes part in Earth Hour each year by turning off all-non-essential lights on the designated date.

We’ve introduced sustainability preferences to Fans of M.O. members so you can opt into our linen and towel reuse programme to reduce laundry volume.

For communities


Our colleagues are committed to working with communities and charitable organisations to make a difference. These have included Voices for Children, Women of Tomorrow, Radio Lollipop and Ronald McDonald House. We also take part in quarterly beach clean-ups and visits to The Everglades Outpost, a refuge for local wildlife where animals can be nursed back to health and, where possible, returned to their habitat.


For you


We believe in holistic wellness, which is why we offer a range of treatments and facilities to help guests nurture body and mind. This includes everything from our spa’s Digital Wellness Escape or Mini retreat to combat stress, as well as private yoga and meditation sessions.