Naturally Better

One of our guiding principles at Mandarin Oriental is ‘Acting with responsibility’, which we strive to achieve through our Naturally Better plan. We’re on a journey to make things Naturally Better for the planet, for communities, and for you. As well as embracing and putting into practice our global sustainability initiatives, such as the elimination of single-use plastic, here at Mandarin Oriental, Milan we also have our own local initiatives to make sure we play our part in making your stay more sustainable.

For the planet


We have an on-site Green Committee comprising 12 passionate individuals who define best practices to minimize our impact on the planet. Each department is called to make every effort to act responsibly.


For communities


We are passionate about working for Mandarin Oriental, Milan and we actively support and cooperate with several charitable associations in order to give those the opportunity to find a fulfilling career. We also employ a number of interns, to inspire the future leaders of the world of hospitality.


For you


We have implemented several measures across our hotel which align with our group-wide policy of eliminating single-use plastic. Here in Milan, we use only recycled aluminum bottles and are working on replacing all bathroom amenities with a range of high-end products available from dispensers rather than small bottles, wrapped in recycled FSC certificated paper and in recycled aluminum tubes.