PragueLes Clefs d’Or
Les Clefs d’Or
- Phone+420 233 088 888
- Email
We think that the best way to explore Prague is on foot with one of our experienced tour guides. Multilingual and fully certified, they will provide you with a tour tailored to your individual needs and interests. We would suggest you split your tour of Prague into three days.
Mandarin Oriental, Prague’s experienced concierge team is widely regarded as one of the best concierge services in the city. As members of Les Clefs d’Or, the prestigious international association of concierges, our team has nearly fifty years combined experience working in the hotel industry. From assistance with business-related tasks to printing boarding passes, arranging train tickets and car transportation, organising a private guide, making reservations or purchasing concert tickets, our luxury concierge team will assist in any way they can.
Pavel Ruml, Head Concierge
Pavel has been working in the hotel industry since 2001 and joined Mandarin Oriental, Prague in 2006 as part of the opening team, going on to be appointed Head Concierge in 2008. Placing great emphasis on teamwork, Pavel and his team know everything there is to know about Prague with contacts across the city and the most up-to-date information on what’s going on in town. As an active member of the Czech Section of Les Clefs d’Or since 2007, Pavel regularly attends meetings in Prague and has also planned various meetings for the association.
Gilles Delesque, Assistant Head Concierge
With more than 20 years of experience in the hotel industry, Gilles joined the team in 2008. A native French speaker, he is also fluent in Czech.
Three Days by MO
Take a five-minute stroll towards Charles Bridge and then another 15 minutes to the Old Town Square, where you will see the Astronomical Clock (Orloj). On the stroke of every hour statues on Orloj move and twelve further statues ‘walk and wave’ at you from two windows located above the clock.
Having seen this Prague institution in action, head to Old Town Square. Shop on Parizska Street, where you’ll find high-end brands such as Cartier, Hermes and more. Don’t forget to bring the shopping card for luxury brands, which we are offering exclusively to our guests. If you’re interested to discover some of our local designers, then head to Dlouha Street, where you can find more local shops, bistros and cafes such as Bakeshop Praha, Nase Maso or brewery Local.
The Jewish Quarter (Josefov) with its cemetery and synagogues (closed on Saturdays) is also very interesting to visit in this part of town
End the day at Na Prikope and Wenceslaw Square. Walk via Most Legii with a stop at Café Savoy, or head to a classical concert at Municipal House.
Visit the Church of Our Lady Victorious and then walk or take a funicular to the Prague Castle. After the security check, head to the second box office to buy tickets, as usually there are much less people. Don’t miss the Lobkowitz Palace with the Audio Guide. You can also visit Strahov Monastery, walk to Novy Svet street and also explore the Castle Gardens.
The Concierge can arrange a tour of:
- Kutna Hora (half day)
- Terezin concentration camp (half day)
- Cesky Krumlov (full day)
- Karlovy Vary (full day)