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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

Rooms: No charge if cancelled more than 24 hours in advance.
State Rooms & Suites: 1 night deposit required. Cancel 3 days prior for State Rooms and Suites & 7 days prior for Siam Suite upwards to avoid a two-night cancellation fee.
Credit card is required at time of booking.

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A credit card is required at time of booking; no charges will be made until check-out.
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No charge for bookings cancelled by 6pm 3 days prior to arrival. For late cancellation or no show, full stay room charge plus tax will be applied as penalty.
Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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No charge for bookings cancelled by 6pm the day prior to arrival or 3 days prior for suites.
A credit card is required at time of booking; no charges will be made until check-out.
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Rates & taxes are quoted in EUR but charged in Turkish Lira.
A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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如需预订10晚以上，请发送电子邮件至 molon-reservations@mohg.com 或致电 +44 (0) 20 7201 3772 与酒店联系。

10 晚及以上的预订适用不同的取消和付款条件。我们可能会与您联系，以确认您的预订和有关预订的任何其他细节。

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请注意，11月28日至30日期间的预订需遵循以下条款和细则。

条款和细则

预订时需预缴全额费用，此费用概不退还。
不允许变更。
取消预订、未入住或提前退房将不予退款。
宾客在预订时须提供一张有效的信用卡作为担保。
登记入住时间为下午3:00，退房时间为中午12:00。
此房价不适用于团体（10间客房或更多），且不能与其他优惠同时使用。

如需了解更多信息，请发送电子邮件至 modoh-reservations@mohg.com 或致电 +974 4008 8888，与酒店联系。我们可能会与您联系，以确认您的预订和有关预订的任何其他细节。

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No charge for bookings cancelled before 12pm, one day prior arrival. Cancellations made after this time will be charged a one-night cancellation fee.
A fee of CHF 350 is charged for smoking in the guest room.
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Mandarin Oriental, Guangzhou will be undertaking a transformative project for Ebony restaurant, beginning in May 2025.

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文华东方将一如既往地致力于为您提供尊贵体验，我们很高兴地通知您，MO 行政酒廊将于2024年11月18日至2025年3月3日进行升级。

在此期间，MO 行政酒廊提供的服务将迁至酒店29层的尊荣套房。请放心，您的 MO 行政酒廊礼遇和体验不会受到任何影响。餐饮服务和会议室安排将作如下调整，敬请知悉：

早餐将于早上6:30至上午10:30在一层文华扒房供应
尊荣套房将供应下午茶（下午2:30至下午4:30）和晚间鸡尾酒（下午5:00至晚上7:00）。

营业时间仍为早上6:30至晚上11:00。在此期间，专业的 MO 行政酒廊团队将随时为您提供帮助，满足您的各种需求。

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如需预订10晚以上，请发送电子邮件至 molon-reservations@mohg.com 或致电 +44 (0) 20 7201 3772 与酒店联系。

10 晚及以上的预订适用不同的取消和付款条件。我们可能会与您联系，以确认您的预订和有关预订的任何其他细节。

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如需预订14晚以上，请发送电子邮件至 momuc-reservations@mohg.com 或致电 +49 (89) 290 980 与酒店联系。

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No charge for bookings cancelled by 6pm the day prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "MOHG 将根据其隐私政策处理您的个人数据。您同意该类使用。", "MOHG 将根据其隐私政策将您的个人数据传输至第三方。您同意该类共享。", "MOHG 将根据其隐私政策将您的个人数据传输至中华人民共和国境外的第三方。您同意该类传输。" ], "adultsAgeLabel": "13岁或以上", "childrenAgeLabel": "13岁以下", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "648", "propertyRegion": "亚太地区", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "China", "state": "", "address": "12 Yuhai Road, Sanya", "city": "Hainan", "postalCode": "572000", "latitude": "18.212868000", "longitude": "109.536698000", "phone": "+86 (898) 8820 9999", "email": "mosan-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Shanghai", "propertyName": "上海", "fullHotelName": "上海浦东文华东方酒店", "destinationName": "上海", "shortDescription": "上海浦东文华东方酒店坐落于黄浦江畔，将时尚风范、舒适和贴心服务集于一身。", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL2FYcU0xQVN4TVl1VDRWdEtSTWF2LnBuZyJ9:mandarin-oriental-hotel-group:8w962apu-id5uL1oU_SJvEDRThdRR3JS3cf-2T-LnYI", "mobileLogo": "", "logoAlt": "上海浦东文华东方酒店标志", "propertyImage": "https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/tUZMSperZ3msbY4x5wQV.JPG", "propertyImageAlt": "黄昏时分上海浦东文华东方酒店外部景观。", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental+Pudong,+Shanghai/@31.2435786,121.5051593,868m/data=!3m2!1e3!4b1!4m5!3m4!1s0x35b270bcdee3cf7d:0x9359e7242f1c22a9!8m2!3d31.243574!4d121.507348", "restrictionPolicy": "Rates are subject to 16.6% service charge and tax.
No charge for bookings cancelled by 6pm the day prior to arrival. Otherwise, one night room charge will apply.
A credit card is required at time of booking; no charges will be made until check-out.", "bookingTerms": [ "MOHG 将根据其隐私政策处理您的个人数据。您同意该类使用。", "MOHG 将根据其隐私政策将您的个人数据传输至第三方。您同意该类共享。", "MOHG 将根据其隐私政策将您的个人数据传输至中华人民共和国境外的第三方。您同意该类传输。" ], "adultsAgeLabel": "13岁或以上", "childrenAgeLabel": "13岁以下", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "58160", "propertyRegion": "亚太地区", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "China", "state": "", "address": "111 Pudong Road (S), Pudong", "city": "Shanghai", "postalCode": "200120", "latitude": "31.243605000", "longitude": "121.507282000", "phone": "+86 (21) 2082 9888", "email": "mopud-reservations@mohg.com", "liveChat": "https://hello.mandarinoriental.com/mopud", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Shenzhen", "propertyName": "深圳", "fullHotelName": "深圳文华东方酒店", "destinationName": "深圳", "shortDescription": "深圳文华东方酒店高踞于城市上空，为宾客提供高雅精致的客房、非凡的餐饮体验以及上佳的健康体验，同时尽享令人惊叹的全景视野。", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL3VGNXhmQlF1ZUJ1VzhuWU5zRHlaLnBuZyJ9:mandarin-oriental-hotel-group:bGjorz4UYqT1bl9P0h7s0I3TPF_Ynwrw8fnEi5iYR-4", "mobileLogo": "", "logoAlt": "深圳文华东方酒店标志", "propertyImage": "https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/Na2XXpi2oHxTiTzrDaLd.JPG", "propertyImageAlt": "深圳文华东方酒店外部景观。", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/UpperHills+Tower+1/@22.5567316,114.0697775,17z/data=!3m1!4b1!4m5!3m4!1s0x3403f4682f8eedf9:0x6c76f50970154082!8m2!3d22.5567254!4d114.0721821?shorturl=1", "restrictionPolicy": "Rates are subject to 16.6% service charge and prevailing government taxes.
No charge for bookings cancelled by 6pm the day prior to arrival for rooms and three days for suites to avoid a one-night cancellation fee.
A credit card is required at time of booking.
Deposit by cash or credit card will be required upon check in.", "bookingTerms": [ "MOHG 将根据其隐私政策处理您的个人数据。您同意该类使用。", "MOHG 将根据其隐私政策将您的个人数据传输至第三方。您同意该类共享。", "MOHG 将根据其隐私政策将您的个人数据传输至中华人民共和国境外的第三方。您同意该类传输。" ], "adultsAgeLabel": "13岁或以上", "childrenAgeLabel": "13岁以下", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "36052", "propertyRegion": "亚太地区", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "China", "state": "Guangdong", "address": "Block A UpperHills, No. 5001 Huanggang Road, Futian District", "city": "Shenzhen", "postalCode": "", "latitude": "22.556850518", "longitude": "114.072191508", "phone": "+86 (755) 8802 6888", "email": "moszn-reservations@mohg.com", "liveChat": "https://hello.mandarinoriental.com/moszn", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Singapore", "propertyName": "新加坡", "fullHotelName": "新加坡文华东方酒店", "destinationName": "新加坡", "shortDescription": "欢迎来到非凡新加坡。新加坡文华东方酒店以焕然一新的面貌展现奢华典雅风范，是俯瞰滨海湾标志性美景的理想胜地。", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcLzk1czJyd1pDRlo2c25zc3RDdU55LnBuZyJ9:mandarin-oriental-hotel-group:qSFrwnuDF_k00upSHkEAevWT0Bj4NOfXqNK4QaRR-1A", "mobileLogo": "", "logoAlt": "新加坡文华东方酒店标志", "propertyImage": "https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/kzoZxMFCtBUhaT19g5Pt.jpg", "propertyImageAlt": "傍晚时分的新加坡文华东方酒店外部景观。", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Singapore/@1.2906289,103.8560871,1015m/data=!3m3!1e3!4b1!5s0x31da19a8f37be3f1:0xc77b3af91350f347!4m5!3m4!1s0x31da19a860b5b6b7:0x2030f2353a974ed5!8m2!3d1.2906235!4d103.8582758", "restrictionPolicy": "Rates are subject to 10% service charge and prevailing government taxes.
No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
Children are considered to be aged 12 years and below.", "bookingTerms": [ "是，本人同意 MOHG 的数据隐私条款。" ], "adultsAgeLabel": "13岁或以上", "childrenAgeLabel": "13岁以下", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "509", "propertyRegion": "亚太地区", "currency": { "fullName": "Singapore dollar", "symbol": "$", "isoCode": "SGD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "8", "alertEnabled": false, "alertLabel": "", "alertLabelButton": "", "alertPanelTitle": "", "alerts": [], "addOns": [], "airportTransferAddOns": [], "country": "Singapore", "state": "", "address": "5 Raffles Avenue", "city": "", "postalCode": "039797", "latitude": "1.290491800", "longitude": "103.856069100", "phone": "+65 6338 0066", "email": "mosin@mohg.com", "liveChat": "https://guests.glowing.io/#/eb4bf899-6284-4a09-b82a-18b7e5e40a3b", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Taipei", "propertyName": "台北", "fullHotelName": "台北文华东方酒店", "destinationName": "台北", "shortDescription": "台北文华东方酒店拥有壮丽的欧式外观，设计豪华且精致，是台北知名地标之一。", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL2JtZmY1RFhBWVhwenBFRGNtb3JDLnBuZyJ9:mandarin-oriental-hotel-group:GYDJ_sPpqh5H9EOoQGsb4LHH-AfIY8Na7GULM6H5xWM", "mobileLogo": "https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/9FxRnBXoi7uajKxmunMt.svg", "logoAlt": "台北文华东方酒店标志", "propertyImage": "https://media.ffycdn.net/eu/mandarin-oriental-hotel-group/GmcgMuVzzkvYKiDM9GXx.JPG", "propertyImageAlt": "黄昏时分台北文华东方酒店外部景观。", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Taipei/@25.0558058,121.5461603,920m/data=!3m2!1e3!4b1!4m5!3m4!1s0x3442abe619567959:0x5ca150e7d0fc4834!8m2!3d25.055801!4d121.548349", "restrictionPolicy": "Rates are subject to 15.5% service charge and tax.
No charge for bookings cancelled by 3pm the day prior to arrival, local time.
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长住预订

如需预订14晚以上，请发送电子邮件至 mozrh-reservations@mohg.com 或致电 +41 435 883 888与酒店联系。

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