golden retriever at hotel lobby

BostonPampered Pups

Pampered Pups

Five-Star Mandarin Oriental, Boston welcomes our furry fans with two deluxe dog programs, the Classic and the Pampered Pup, featuring gourmet menus, customized in-room amenities and elite specialty dog services unique to Boston.

Pet Friendly Hotel in Boston's Back Bay

Upon arrival, our four-legged guests will enjoy our Classic Pup Programme, for USD 150 which includes the hotel's pet cleaning fee. All pets (weighing up to 40 pounds) receive: a plush sleeping pillow, mineral water, puppy place-setting, in-room “Doggie Dining” menu and a special “doggie bag” delivery, which features homemade artisan biscuits and a note from Bonnie and Tara, General Manager Philipp Knuepfer’s two golden retrievers who serve as the hotel’s Ambassadors of Pet-Relations.

For an enhanced experience, guests may purchase the Pampered Pup Programme. The Pampered Pup features a private shopping consultation and fitting with a Fish & Bone canine concierge and a “wag bag” full of customized gifts and treats.

Concierge-recommended dog-friendly services can also be provided, such as: top sitters, walkers and 24-hour veterinarian care from the hotel’s premier “pawtners,” Back Bay Veterinary Clinic and Angell Animal Medical Center. 

For more information on our Classic or Pampered Pup Programmes or to make a reservation, please call +1 (617) 535 8880 or email


*Due to COVID-19 and health and safety, services and amenities may be limited and subject to change, please contact hotel for additional information and availability.

Show your pet the love with a getaway for you both.


Valid year-round, based on availability.

  • Puppy love welcome amenity.
  • Woof Clicquot dog toy.
  • Half bottle of Veuve Clicquot.
  • 30-minute pet photo shoot and digital image gallery.
  • "Lady and the Tramp" inspired in-room dining dinner.
  • John Paul pet care package.
  • Portion of package proceeds donated to MSPCA-Angell
  • Additional benefits available when you log in to or join Fans of M.O.


Local taxes apply.
Rates are subject to 6.5% city tax, 2.75% occupancy tax and 5.7% state tax.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
No charge for bookings cancelled by 6pm the day prior to arrival.
A credit card is required at time of booking but no charges will be made until check-out.
Check-in is 3pm and check-out is 12pm.
Special Event cancellation policies may apply.
Offer is based on double occupancy plus one pet.
Package must be booked minimum 7 days prior to arrival.