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MO Recruitment Guarantee

Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.

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Graduate opportunities

Rooms Management Development Programme

What will you be part of?

A programme that sets you up for a high-flying future at Mandarin Oriental. Through learning experiences you won’t find anywhere else, you’ll discover everything there is to know about the Rooms division. And the ultimate aim? To get you to General Manager.

Giving our guests a serene stay

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What will we give you?

  • 18 months of intensive learning and development
  • An in-depth understanding of all of the Rooms departments
  • The chance to work in the ones that really interest you, from reservations and front desk to guest relations and housekeeping
  • Responsibility that grows as your skills do
  • Three eCornell distance learning courses to boost your development
  • Training to help you grow your management and leadership skills
  • A mentor to help you make the most of your journey
  • The chance to work on two special assignments, including regional or global projects
  • Regular meetings with the rooms director and the general manager

What will you need to have?

  • A Bachelor’s degree in hospitality
  • Twelve months of industry experience
  • Command of English and one other language
  • A visa or work authorisation for the country you’ll be training in

Elisa Lukat

Shift Leader - Front Office, Mandarin Oriental, Geneva

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We’ll give you all the opportunities you want to take on new challenges and grow your potential.

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