Our Company

Sustainability

Mandarin Oriental is committed to contributing to the communities in which we operate and responsibly managing our environmental impacts and social commitments.

Acting with Responsibility

Sustainability values are deeply ingrained in Mandarin Oriental’s heritage; one of our key guiding principles is “Acting with Responsibility”. For more than 50 years Mandarin Oriental has been recognised as a leader in luxury hospitality. The Group is dedicated to delivering service excellence and to operating its hotels and residences in a responsible and sustainable way.

Our environmental and community efforts are designed to make a positive difference in the world, in order to ensure a future that offers the same opportunity for fulfilment that we enjoy today. We invite you to learn more about our activities by downloading our latest Sustainability Report.

“We are dedicated to delivering service excellence and to operating our hotels and residences in a responsible and sustainable way.”

Doing more for a sustainable future

Sustainability commitment

Mandarin Oriental is committed to sustainable tourism and supports the United Nations Sustainable Development Goals. The Group has a framework of sustainability strategies and programmes in place to address topics such as decent work and economic growth as well as clean energy and water scarcity.

Our recent reports show the progress made towards the Group’s specific 2020 environmental goals as well as group-wide commitments and practices to deliver excellence, advance sustainability and champion the communities in which it operates. We highlight stories of innovation across our hotels and aim to be transparent about the challenges we face.

The accomplishments achieved in 2018 were made possible due to the hard work and dedication of the Group’s 12,500 colleagues who continue to identify impactful ways to respond to local community and environmental needs.

2017 Sustainability Report