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Cancel three days prior to 12pm local time day of scheduled arrival or pay one-night cancellation fee.
A credit card is required at time of booking.
First night of your stay will be charged in case of late cancellation or no-show.
Check-in is 3pm and check-out is 12pm.

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房间数：可提前24小时以上免费取消预订。
国宾客房和套房：需支付1晚房费作为押金。国宾客房和套房需至少提前3天取消，暹罗套房需至少提前7天取消，以免于支付2晚的取消费用。
预订时需要使用信用卡。

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A credit card is required at time of booking; no charges will be made until check-out.
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No charge for bookings cancelled by 6pm 3 days prior to arrival. For late cancellation or no show, full stay room charge plus tax will be applied as penalty.
Full prepayment is required at time of booking.
Check-in is 3pm and check-out is 12pm.

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宾客在预订时须提供一张有效的信用卡作为担保；办理退房前，酒店不会收取任何费用。
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Rates & taxes are quoted in EUR but charged in Turkish Lira.
A credit card is required at time of booking.

Rooms, Suites, Apartments
Cancellation must be made by 6pm local time 14 days prior to arrival to avoid 50% of stay charge as penalty.
14 days prior to arrival, 50% of the reservation value will be charged as non-refundable.

Villas
Cancellation must be made by 6pm local time 30 days prior to arrival to avoid 100% of stay charge as penalty.
50% of the reservation value will be charged as non-refundable at the time of booking.
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如需预订10晚以上，请发送电子邮件至 molon-reservations@mohg.com 或致电 +44 (0) 20 7201 3772 与酒店联系。

10 晚及以上的预订适用不同的取消和付款条件。我们可能会与您联系，以确认您的预订和有关预订的任何其他细节。

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12月20日 - 1月4日

针对节日期间的所有预订，别墅住宿需至少入住10晚，套房住宿需至少入住7晚。如有任何疑问，请发送电子邮件至 mocan-reservations@mohg.com 或致电 +1 (212) 461 8068 联系酒店。

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No charge for bookings cancelled by 4pm one day prior to arrival. Cancellations made after this time will be charged one-night cancellation fee.
Special cancellation rules may apply.
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最晚于抵达前1天下午4:00取消预订无需支付取消费用。
特殊政策可能适用。
请参阅房价说明。
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Full payment is required. No refunds or amendments permitted.
A credit card is required at time of booking.
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文华东方将一如既往地致力于为您提供尊贵体验，我们很高兴地通知您，MO 行政酒廊将于2024年11月18日至2025年2月23日进行升级。

在此期间，MO 行政酒廊提供的服务将迁至29层的尊荣套房。请放心，您的 MO 行政礼遇和体验不会受到任何影响。餐饮服务和会议室安排将作如下调整，敬请知悉：

早餐将于早上6:30至上午10:30在一层文华扒房供应
尊荣套房将供应下午茶（下午2:30至4:30）和晚间鸡尾酒（下午5:00至晚上7:00）
尊荣套房内将设置两间会议室

营业时间仍为早上6:30至晚上11:00。在此期间，专业的 MO 行政酒廊团队将随时为您提供帮助，满足您的任何需求。

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如需预订10晚以上，请发送电子邮件至 molon-reservations@mohg.com 或致电 +44 (0) 20 7201 3772 与酒店联系。

10 晚及以上的预订适用不同的取消和付款条件。我们可能会与您联系，以确认您的预订和有关预订的任何其他细节。

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预订2晚或以上套房或公寓，可在至优房价的基础上再享25% 优惠、早餐和一瓶香槟，让您的住宿体验更加丰富多彩。

预订套房，在至优套房和公寓房价的基础上再享25% 优惠。
可在 Akira Back 餐厅或舒适套房或公寓内享用每日双人早餐。
一瓶香槟，可在您的套房或公寓内享用。
登录或加入尚扇荟 (Fans of M.O.)，还可获享额外礼遇。

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最晚于抵达前14天的下午6:00取消预订无需支付取消费用。
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No charge for bookings cancelled by 4pm the day prior to arrival.
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如需预订14晚以上，请发送电子邮件至 momuc-reservations@mohg.com 或致电 +49 (89) 290 980 与酒店联系。

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No charge for bookings cancelled by 2pm local time, one day prior to arrival.
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最晚于抵达前1天下午6:00取消预订无需支付取消费用。
宾客在预订时须提供一张有效的信用卡作为担保；办理退房前，酒店不会收取任何费用。", "bookingTerms": [ "MOHG 将根据其隐私政策处理您的个人数据。您同意该类使用。", "MOHG 将根据其隐私政策将您的个人数据传输至第三方。您同意该类共享。", "MOHG 将根据其隐私政策将您的个人数据传输至中华人民共和国境外的第三方。您同意该类传输。" ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "648", "propertyRegion": "亚太地区", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{01BEB5F5-799D-4411-838E-19699C403C9A}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [ "Airplane", "Bus", "Ship", "Train" ], "departureType": [ "Airplane", "Bus", "Ship", "Train" ], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "China", "state": "", "address": "12 Yuhai Road, Sanya", "city": "Hainan", "postalCode": "572000", "latitude": "18.212868000", "longitude": "109.536698000", "phone": "+86 (898) 8820 9999", "email": "mosan-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Shanghai", "propertyName": "上海", "fullHotelName": "上海浦东文华东方酒店", "destinationName": "上海", "shortDescription": "酒店位于浦东陆家嘴金融区中心黄埔江畔，将时尚风范、舒适和贴心服务集于一身。", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL2FYcU0xQVN4TVl1VDRWdEtSTWF2LnBuZyJ9:mandarin-oriental-hotel-group:8w962apu-id5uL1oU_SJvEDRThdRR3JS3cf-2T-LnYI", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOPUD%20-%20Shanghai/Logos/shanghai-hotel-logo-SVG-mobile.svg", "logoAlt": "上海浦东文华东方酒店标志", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shanghai-exterior-dusk", "propertyImageAlt": "黄昏时分上海浦东文华东方酒店外部景观。", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental+Pudong,+Shanghai/@31.2435786,121.5051593,868m/data=!3m2!1e3!4b1!4m5!3m4!1s0x35b270bcdee3cf7d:0x9359e7242f1c22a9!8m2!3d31.243574!4d121.507348", "restrictionPolicy": "房价另加收16.6% 服务费及税金。
最晚于抵达前1天下午6:00取消预订无需支付取消费用。此外，将需支付1晚房费。
宾客在预订时须提供一张有效的信用卡作为担保；办理退房前，酒店不会收取任何费用。", "bookingTerms": [ "MOHG 将根据其隐私政策处理您的个人数据。您同意该类使用。", "MOHG 将根据其隐私政策将您的个人数据传输至第三方。您同意该类共享。", "MOHG 将根据其隐私政策将您的个人数据传输至中华人民共和国境外的第三方。您同意该类传输。" ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "58160", "propertyRegion": "亚太地区", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{157F17A6-6C19-4013-B0E1-C66F8BBE3936}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [ "Airplane", "Bus", "Ship", "Train" ], "departureType": [ "Airplane", "Bus", "Ship", "Train" ], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "China", "state": "", "address": "111 Pudong Road (S), Pudong", "city": "Shanghai", "postalCode": "200120", "latitude": "31.243605000", "longitude": "121.507282000", "phone": "+86 (21) 2082 9888", "email": "mopud-reservations@mohg.com", "liveChat": "", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Shenzhen", "propertyName": "深圳", "fullHotelName": "深圳文华东方酒店", "destinationName": "深圳", "shortDescription": "深圳文华东方酒店分布于深业上城高层建筑的67至79层，地理位置便利，坐拥迷人的城市景观。", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcL3VGNXhmQlF1ZUJ1VzhuWU5zRHlaLnBuZyJ9:mandarin-oriental-hotel-group:bGjorz4UYqT1bl9P0h7s0I3TPF_Ynwrw8fnEi5iYR-4", "mobileLogo": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shenzhen-hotel-side-logo-light", "logoAlt": "深圳文华东方酒店标志", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/shenzhen-exterior-park", "propertyImageAlt": "深圳文华东方酒店外部景观。", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/UpperHills+Tower+1/@22.5567316,114.0697775,17z/data=!3m1!4b1!4m5!3m4!1s0x3403f4682f8eedf9:0x6c76f50970154082!8m2!3d22.5567254!4d114.0721821?shorturl=1", "restrictionPolicy": "房价另加收16.6% 服务费及税金。
抵达前1天下午6:00之前取消客房预订，以及抵达前3天取消套房预订，均无需支付1晚取消费用。
预订时需要使用信用卡。
登记入住时需使用现金或信用卡支付定金。", "bookingTerms": [ "MOHG 将根据其隐私政策处理您的个人数据。您同意该类使用。", "MOHG 将根据其隐私政策将您的个人数据传输至第三方。您同意该类共享。", "MOHG 将根据其隐私政策将您的个人数据传输至中华人民共和国境外的第三方。您同意该类传输。" ], "adultsAgeLabel": "13 years or older", "childrenAgeLabel": "Under 13 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "36052", "propertyRegion": "亚太地区", "currency": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "5", "alertEnabled": false, "alertLabel": null, "alertLabelButton": null, "alertPanelTitle": null, "alerts": [], "addOns": [], "airportTransferAddOns": [ { "sitecoreId": "{421444DA-ED8B-4476-B480-4D0142EA34E4}", "addOnName": "", "addOnImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/bangkok-16-suite-ambassador-bedroom", "addOnDescription": "", "excludedRooms": [], "arrivalType": [ "Airplane", "Bus", "Ship", "Train" ], "departureType": [ "Airplane", "Bus", "Ship", "Train" ], "footerCounterLabel": "", "vehicleTypeDetails": [ { "key": "", "value": "" }, { "key": "", "value": "" } ], "vehicleDetails": [ { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false }, { "synxisId": "", "availableOnArrival": true, "availableOnDeparture": true, "excludeKidsFromPriceCalculations": false } ], "vehicleTypeLabel": "", "arrivalInformationLabel": "", "arrivalTypeLabel": "", "arrivalFlightNumberLabel": "", "arrivalAirportLabel": "", "arrivalDateLabel": "", "estimatedTimeOfArrivalLabel": "", "arrivalNotesLabel": "", "departureInformationLabel": "", "departureTypeLabel": "", "departureAirportLabel": "", "departureFlightNumberLabel": "", "departureDateLabel": "", "estimatedTimeOfDepartureLabel": "", "departureNotesLabel": "" } ], "country": "China", "state": "Guangdong", "address": "Block A UpperHills, No. 5001 Huanggang Road, Futian District", "city": "Shenzhen", "postalCode": "", "latitude": "22.556850518", "longitude": "114.072191508", "phone": "+86 (755) 8802 6888", "email": "moszn-reservations@mohg.com", "liveChat": "https://hello.mandarinoriental.com/moszn", "checkIn": "15:00", "checkOut": "12:00", "earlyCheckIn": [ "14:00", "13:00", "12:00" ], "lateCheckOut": [ "13:00", "14:00", "15:00", "16:00" ] }, { "path": "/sitecore/content/MOHG/Properties/Singapore", "propertyName": "新加坡", "fullHotelName": "新加坡文华东方酒店", "destinationName": "新加坡", "shortDescription": "新加坡文华东方酒店造型彷如文华东方的折扇标志，是滨海湾上的一座豪华酒店。酒店距离中央商务区仅几分钟路程，内设优质餐厅和迷人客房，是远离城市喧嚣的理想休憩之所。", "signatureFan": "https://cdn-assets-eu.frontify.com/s3/frontify-enterprise-files-eu/eyJvYXV0aCI6eyJjbGllbnRfaWQiOiJzaXRlY29yZSJ9LCJwYXRoIjoibWFuZGFyaW4tb3JpZW50YWwtaG90ZWwtZ3JvdXBcL2ZpbGVcLzk1czJyd1pDRlo2c25zc3RDdU55LnBuZyJ9:mandarin-oriental-hotel-group:qSFrwnuDF_k00upSHkEAevWT0Bj4NOfXqNK4QaRR-1A", "mobileLogo": "https://photos.mandarinoriental.com/is/content/MandarinOriental/MOSIN%20-%20Singapore/Logos/singapore-hotel-logo-SVG-mobile.svg", "logoAlt": "新加坡文华东方酒店标志", "propertyImage": "https://photos.mandarinoriental.com/is/image/MandarinOriental/singapore-new-facade", "propertyImageAlt": "傍晚时分的新加坡文华东方酒店外部景观。", "cancelPolicies": "", "welcomeText": "", "mapDirectionUrl": "https://www.google.com/maps/place/Mandarin+Oriental,+Singapore/@1.2906289,103.8560871,1015m/data=!3m3!1e3!4b1!5s0x31da19a8f37be3f1:0xc77b3af91350f347!4m5!3m4!1s0x31da19a860b5b6b7:0x2030f2353a974ed5!8m2!3d1.2906235!4d103.8582758", "restrictionPolicy": "Rates are subject to 10% service charge and prevailing government taxes.
No charge for bookings cancelled by 2pm two days prior to arrival.
A credit card is required at time of booking; no charges will be made until check-out.
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抵达前1天当地时间下午3:00取消预订无需支付取消费用。
宾客在预订时须提供一张有效的信用卡作为担保。", "bookingTerms": [ "是，本人同意 MOHG 的数据隐私条款。" ], "adultsAgeLabel": "12 years or older", "childrenAgeLabel": "Under 12 years old", "datesNotAvailableMessage": "", "datesNotAvailablePhone": "", "id": "59555", "propertyRegion": "亚太地区", "currency": { "fullName": "New Taiwan dollar", "symbol": "$", "isoCode": "TWD", "enable": true }, "jumpMonth": "", "currencyCn": { "fullName": "Chinese yuan", "symbol": "¥", "isoCode": "CNY", "enable": true }, "maxGuestsAllowed": "3", "alertEnabled": true, "alertLabel": "Due to limited rollaway beds and cribs, requests are first-come, first-served. Contact Reservations for more details. [[alert]] ", "alertLabelButton": "See More", "alertPanelTitle": "Hotel Alerts", "alerts": [ { "description": "Please note that due to limited availability of rollaway beds and baby cribs, arrangements are made on a first-come, first-served basis. Kindly contact our Reservations team to register your request. If the requested item is fully booked for your stay period, your request will be added to a waiting list.
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