To be Fans of the Exceptional, Every Day, Everywhere.
Mission
To craft time enriching experiences that transform the ordinary to the exceptional and guests to fans.
Mandarin Oriental Values
The Exceptional
We delight and surprise our guests and colleagues - our passion for Mandarin Oriental is our guiding star and ensures we deliver the exceptional, every day, everywhere.
Growth
We do not work towards a finish line; we continuously improve and innovate. We invest in personal development for everyone.
Teamwork
We collaborate, working harmoniously and sharing together in our success.
Respect
We do the right thing even when no one is watching. We treat all stakeholders with dignity, acknowledging their unique value.
Responsibility
We care for the local communities, our planet and guests and fans all around the world.
