Indulge in the ultimate relaxation experience at our spa by arriving at least 15 minutes before your appointment. This extra time allows us to tailor your treatment to perfection, ensuring a seamless and blissful journey from beginning to end. Enjoy our Hammam facilities, steam room or sauna before or after your treatment for added relaxation.
Opening hours
Spa Treatments | Monday to Sunday 10am - 9pm
Spa Cabana | (seasonal) Monday to Sunday 10am – 6pm
Cancellation Policy
Please allow 12 hours' notice of cancellation to avoid charges. Cancellations within 12 hours will incur 100% charge. A credit card number is required at the time of booking.
Digital Disconnection
Our spa environment is one of tranquility and we would appreciate mobile devices being turned off and secured in your locker to respect other guests' privacy and serenity.
Spa Arrival
Minimum Duration
Spa treatment experiences are a minimum of 1 hour and 30 minutes.
Age Requirements
The minimum age requirement for access to the spa is 16 years of age. Children under this age need to be accompanied by a parent or guardian.
Homecare
To continue your spa regiment at home, all spa products used in the treatments are available in our spa boutique, including a wonderful array of lifestyle items.
Gift Cards
Our gift cards are an ideal gift and are available online at http://www.mandarinoriental.com/gift-cards/ and at The Spa concierge desk.
Advance Bookings
We highly recommend booking your treatment in advance to ensure that your preferred time and service is available. Please provide The Spa concierge with valid credit card information and contact details to secure the reservation.
Health Conditions
Please advise us of any health conditions, allergies, or injuries which could affect your service when making your spa reservation. Please consult your doctor before using the spa facilities if under medical supervision or if you are taking medicine, heat and water facilities are not recommended for pregnant ladies.
Pregnancy
We have specially designed treatments for expectant mothers. Please allow the spa concierge to guide you in selecting which treatments are most suitable for you during this special time.